Full Stack Engineer with Application Support and AI Expertise

Accenture India Private Limited; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Accenture India Private Limited in Bengaluru, India seeks an AI Native Software Engineer Project Role to design, develop, and deploy production-grade software powered by Generative and Agentic AI. The role emphasizes AI-first thinking, GenAI integration, and enterprise-scale delivery across critical business systems.

You will work with cross-functional teams to diagnose incidents, implement improvements, and document solutions for knowledge sharing.

Qualifications

• Minimum 5 years of experience required.
• 15 years of full-time education required.
• Experience with ITIL, SDLC, incident management, and enterprise IT operations.

Responsibilities

• Lead AI-driven solution design and delivery using GenAI and Agentic AI to address business challenges and integrate insights into workflows.
• Aim to perform independently and become a Subject Matter Expert.
• Participate actively in team discussions and contribute solutions for work-related problems.
• Develop and implement best practices for application support and incident resolution.
• Communicate with stakeholders to understand needs and provide timely updates.

Skills

Generative AI

Agentic AI

Prompt engineering

Analytical thinking

Collaboration

Education

15 years full time education

Tools

ServiceNow ITOM

Job description

AI Native Software Engineer Project Role

AI Native Software Engineer Project Role Description : Build and ship production-ready software using AI as a core part of the engineering lifecycle. Apply AI-native practices to develop and validate solutions, maintain quality and compliance, and continuously improve how software is built and operated. Must have skills : ServiceNow IT Operations Management (ITOM) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education JD- Summary: AI POWERED TECH TALENT. Seeking a forward-thinking professional with an AI-first mindset to design, develop, and deploy enterprise-grade solutions using Generative and Agentic AI frameworks that drive innovation, efficiency, and business transformation As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve incidents, ensuring that business operations run smoothly and efficiently. You will engage in proactive monitoring and maintenance of systems, contributing to the overall reliability and performance of the applications you support. Your role will also include documenting solutions and sharing knowledge with team members to foster a culture of continuous improvement.

Roles & Responsibilities

• Lead AI-driven solution design and delivery by applying GenAI and Agentic AI to address complex business challenges, automate processes, and integrate intelligent insights into enterprise workflows for measurable impact.
• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the development and implementation of best practices for application support.
• Engage in regular communication with stakeholders to understand their needs and provide timely updates on issue resolution.

Professional & Technical Skills

Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks. Ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realization.

Must To Have Skills

• Proficiency in ServiceNow IT Operations Management.
• Strong analytical and problem-solving skills to diagnose and resolve issues effectively.
• Experience with incident management and service request fulfillment processes.
• Strong understanding of software development life cycle methodologies.
• Experience with modern programming languages and frameworks.
• Familiarity with ITIL framework and its application in service management.
• Ability to work collaboratively in a team environment and communicate effectively with diverse stakeholders.

Additional Information:-

• The candidate should have minimum 3 years of experience in ServiceNow IT Operations Management.
• A 15 years full time education is required.