Front Office Receptionist

GreenTree Immigration; Thiruvananthapuram; On-site; INR 240,000 - 420,000; Full time

Job summary

GreenTree Immigration is seeking a professional receptionist to manage the front desk and welcome visitors in a fast-paced environment. The role requires strong communication with clients and colleagues, exemplary customer service, and proficient MS Office usage.

English communication is essential; knowledge of Tamil or other regional languages is a plus. Prior front-office experience in a service or consulting setting is preferred.

Qualifications

• Experience in front office or receptionist roles in a service-oriented or consulting environment.
• Strong customer service and communication abilities.
• Professional phone etiquette for handling calls and messages.
• Ability to communicate clearly in English; Tamil or regional languages are a bonus.

Responsibilities

• Manage the reception desk and visitor handling.
• Provide excellent customer service and interact with clients and colleagues.
• Handle calls, inquiries, and messages with professional etiquette.
• Maintain scheduling calendars and basic computer tasks (MS Office).
• Support smooth front-office operations in a fast-paced setting.

Skills

Front Office Skills

Reception Duties

Customer Service

Phone Etiquette

Communication Skills

MS Office

Appointment Scheduling Tools

Organizational Skills

Tools

Appointment Scheduling Tools

Job description

• Candidates should possess strong Front Office and Receptionist Duties skills, including managing the reception desk and visitor handling.
• Candidates should possess excellent Customer Service and Communication skills to interact effectively with clients and colleagues.
• Candidates should possess professional Phone Etiquette skills for handling calls, inquiries, and message-taking.
• Ability to communicate clearly in English; knowledge of Tamil or other regional languages is an advantage.
• Prior experience in a receptionist or front office role, preferably in a service-oriented or consulting environment.
• Proficiency in basic computer applications (MS Office, email, calendars) and familiarity with appointment scheduling tools.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
• Positive attitude, professional appearance, and a client-focused approach to work.