Front Office Receptionist

ERA Global

Gurugram District

On-site

INR 180,000 - 300,000

Full time

14 days+

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Benefits offered by this job

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Job summary

ERA Global is seeking a Front Office Receptionist for an on-site role in Gurugram. You will manage the reception desk, greet visitors, route calls, and coordinate meeting room bookings, while supporting basic admin tasks. A professional, courteous demeanor is essential.

The ideal candidate will have strong front office experience, excellent English communication, and proficiency with MS Office. This is a full-time position based at ERA Global’s office in Haryana, India.

Qualifications

Excellent English communication skills
Good knowledge of MS Excel, Word, and PowerPoint
Experience in scheduling meetings and coordinating with clients
Professional and well-groomed personality
Strong organizational and multitasking skills
Prior experience in a front office, receptionist, or administrative role is preferred
Minimum high school diploma; diploma/degree in business administration or related field is an advantage

Responsibilities

Greet and direct visitors; maintain visitor logs and ensure a welcoming environment
Answer and route phone calls; handle inquiries and messages
Manage incoming and outgoing mail and packages; coordinate meeting room bookings
Support basic administrative tasks: filing, data entry, document handling
Collaborate with internal teams to ensure smooth office operations

Skills

Front office skills

Customer service

Communication skills

Phone etiquette

MS Office

Organizational skills

Front desk experience

Education

High school diploma

Business administration degree advantageous

Tools

MS Excel

MS Word

MS PowerPoint

Job description

JobDescription

This is a full-time, on-site Front Office Receptionist role based in Gurugram. The Front Office Receptionist will manage the reception desk, greet and direct visitors, maintain visitor logs, and ensure a professional and welcoming environment. Daily responsibilities include answering and routing phone calls, handling inquiries, managing incoming and outgoing mail and packages, and coordinating meeting room bookings. The role also involves supporting basic administrative tasks such as filing, data entry, and document handling, while collaborating with internal teams to ensure smooth office operations. The ideal candidate will represent ERA Global Standards Certification professionally and provide responsive, courteous front-office support to visitors, clients, and team members.

Key Qualifications

Strong Front Office and Receptionist Duties skills, including managing a reception desk, visitor handling, and appointment coordination.
Excellent Customer Service abilities, with a focus on professionalism, empathy, and timely response to inquiries.
Clear and confident Communication skills, both verbal and written, suitable for interacting with clients and internal teams.
Professional Phone Etiquette, including call screening, routing, and accurate message-taking.
Proficiency with basic office tools (email, calendars, word processing, and spreadsheets) and comfort with learning new systems.
Strong organizational skills, attention to detail, and the ability to prioritize tasks in a fast-paced environment.
Prior experience in a front office, receptionist, or administrative role is preferred.
Minimum high school diploma; a diploma or degree in business administration or a related field is an advantage.

Requirements