Front Office Receptionist

CavinKare; Chennai; Presencial; INR 167.000 - 190.000; Jornada completa

Descripción de la vacante

CavinKare Group is seeking a friendly Front Office Executive for a veterinary hospital in Velachery, Chennai. You will welcome pet parents, manage appointments and registrations, and handle calls and WhatsApp inquiries with a professional, compassionate manner.

The role asks for comfort with dogs and cats, strong communication and multitasking abilities, and basic computer skills. Freshers with enthusiasm for animals are welcome to apply.

Formación

• Must be comfortable around dogs and cats.
• Genuine interest in animal care and welfare.
• Good communication and interpersonal skills.
• Friendly, patient and approachable personality.
• Basic computer knowledge.
• Ability to manage multiple tasks in a busy hospital environment.
• Prior front office/reception experience preferred.
• Veterinary/animal-care experience is a plus.

Responsabilidades

• Welcome and assist pet parents visiting the hospital.
• Handle front desk operations, appointments and registrations.
• Manage phone calls, WhatsApp enquiries and bookings.
• Coordinate with veterinarians and the hospital team.
• Maintain patient and billing records accurately.
• Handle payments and basic billing activities.
• Guide pet parents on appointments, waiting times and procedures.
• Keep reception area clean, organized and welcoming.
• Handle pets calmly and professionally when required.
• Maintain a compassionate approach in dealings with pet parents.

Conocimientos

Communication skills

Interpersonal skills

Customer service

Animal care interest

Patience

Multi-tasking

Front office experience

Veterinary exposure

Herramientas

MS Office

Descripción del empleo

About the RoleWe are looking for a friendly and responsible Front Office Executive to join our veterinary hospital in Velachery. The ideal candidate should be comfortable interacting with dogs and cats and have a genuine love for pets.

Key Responsibilities

• Welcome and assist pet parents visiting the hospital.
• Handle front desk operations, appointments, and patient registrations.
• Manage phone calls, WhatsApp enquiries, and appointment bookings.
• Coordinate with veterinarians and the hospital team.
• Maintain patient and billing records accurately.
• Handle payments and basic billing-related activities.
• Guide pet parents regarding appointments, waiting times, and hospital procedures.
• Ensure the reception area is clean, organized, and welcoming.
• Handle pets calmly and patiently when required.
• Maintain a professional and compassionate approach while dealing with pet parents.

Requirements

• Must be comfortable around dogs and cats.
• Genuine interest in animal care and welfare.
• Good communication and interpersonal skills.
• Friendly, patient, and approachable personality.
• Basic computer knowledge.
• Ability to manage multiple tasks in a busy hospital environment.
• Prior front office/reception experience is preferred.
• Veterinary/animal-care experience will be an added advantage.

Who Can Apply?

• Front office / Reception
• Customer service
• Hospitality
• Veterinary clinics or hospitals
• Pet care / Pet boarding / Pet retail

Freshers with good communication skills and a genuine love for animals may also apply.

Salary

15,000 17,000 per month

Work Location

Velachery, Chennai