Front Office Manager

Hyatt Hotels Corporation; Kolkata District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Hyatt Hotels Corporation in Kolkata is seeking an experienced Front Office Manager to oversee the efficient running of the department in line with Hyatt International's corporate strategies and brand standards.

You will assist the Director of Rooms in delivering the brand promise by managing Front Office operations for the hotel, including Front Desk, Front Service, Communications Centre, Business Centre and Regency or Grand Club, while meeting employee, guest and owner expectations.

Qualifications

• University degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Assistant Director of Rooms or Front Office Manager.
• Strong problem solving, administrative and interpersonal skills.

Responsibilities

• Oversee Front Office operations (Front Desk, Front Service, Communications Centre, Business Centre).
• Ensure alignment with Hyatt's corporate strategies and brand standards.
• Meet employee, guest and owner expectations.

Skills

Interpersonal skills

Problem solving

Administrative skills

Education

Hospitality/Tourism degree or diploma

Job description

\"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.\"

You will be responsible forthe efficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. The Front Office Manager is responsible to assist the Director of Rooms in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre and Regency or Grand Club.

Qualifications

Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Director of Rooms or Front Office Manager. Good problem solving, administrative and interpersonal skills are a must.

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