Front Office Manager

Hyphen Hotel; Dadri; On-site; INR 600,000 - 800,000; Full time

Job summary

Hyphen Hotel is seeking a Front Office Manager to lead the front desk team and ensure seamless guest service delivery. You will set standards for guest interactions, manage daily operations, and drive guest satisfaction in a busy hotel environment.

Responsibilities include coordinating with other departments, upholding safety and quality standards, analyzing feedback, and training new staff to meet performance expectations.

Responsibilities

• Manage the front office team to ensure efficient and effective service delivery.
• Develop and implement strategies to enhance customer satisfaction and loyalty.
• Coordinate with other departments to ensure seamless operations and resolve issues promptly.
• Maintain high standards of quality, safety, and security in the front office area.
• Analyze customer feedback and implement changes to improve overall experience.
• Supervise and train new staff members to ensure they meet performance expectations.

Job description

• Manage the front office team to ensure efficient and effective service delivery.
• Develop and implement strategies to enhance customer satisfaction and loyalty.
• Coordinate with other departments to ensure seamless operations and resolve issues promptly.
• Maintain high standards of quality, safety, and security in the front office area.
• Analyze customer feedback and implement changes to improve overall experience.
• Supervise and train new staff members to ensure they meet performance expectations.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.