Front Office Executive Mall Management

Pacific India; Jaipur; On-site; INR 300,000 - 600,000; Full time

Job summary

Pacific India is seeking a capable Front Office Manager to oversee the reception and administrative interface, ensuring smooth daily operations.

You will lead the front office team, coordinate with other departments, and implement strategies to uplift customer experience and satisfaction.

This role requires strong communication, problem-solving, and the ability to manage records, policies, and compliance. Attention to guest experience, accuracy, and timely reporting will be highly valued.

Qualifications

• Experience in front office operations and management.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work in a fast-paced environment and prioritize tasks.
• Strong problem-solving and analytical abilities.
• Proficiency with Microsoft Office and common software applications.
• Ability to lead and motivate a team to achieve goals.

Responsibilities

• Manage the front office team to ensure efficient and effective operations.
• Coordinate with departments to ensure seamless day-to-day activities.
• Develop and implement strategies to enhance customer satisfaction and experience.
• Handle customer complaints and feedback professionally.
• Maintain accurate records and reports of front office activities.
• Ensure compliance with company policies and procedures.

Skills

Front office management

Communication skills

Customer service

Fast-paced environment

Problem solving

Team leadership

Tools

Microsoft Office

Job description

Job Responsibilities

• Manage the front office team to ensure efficient and effective operations.
• Coordinate with various departments to ensure seamless day-to-day activities.
• Develop and implement strategies to enhance customer satisfaction and experience.
• Handle customer complaints and feedback professionally and courteously.
• Maintain accurate records and reports of front office activities.
• Ensure compliance with company policies and procedures.

Job Requirements

• Proven experience in front office operations and management.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Strong problem-solving and analytical skills.
• Proficient in Microsoft Office and other software applications.
• Ability to lead and motivate a team to achieve goals.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.