Front Office Executive

Drlogy Technologies Pvt. Ltd.; Vadodara; On-site; INR 180,000 - 240,000; Full time

Job summary

Drlogy Technologies Pvt. Ltd. in Vadodara is seeking a Front Office Executive to manage reception activities and serve as the first point of contact for patients and visitors.

The role requires 1–3 years of experience, a graduate degree, and strong communication, scheduling, and MS Office skills to register patients, handle inquiries, coordinate with clinical teams, and maintain records.

Qualifications

• Graduate degree required.
• 1–3 years of experience preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Welcome patients, visitors and attendants professionally.
• Register patients and update demographic information.
• Schedule, confirm and manage appointments.
• Handle telephone, email and walk-in enquiries.
• Provide information regarding doctors, services and appointment schedules.
• Coordinate with doctors, nurses and administrative teams.
• Maintain front-office records and confidentiality of patient information.

Skills

Appointment Scheduling

Communication Skills

Phone & Enquiry Handling

MS Office

Education

Graduate

Job description

Job Requirements

Experience: 1 - 3 Years Experience

Education: Graduate

All Gender

Vacancy: 1

Last Date to Apply: 06, April 2027

Job Role

Work Location: Vadodara

Work Mode: Work From Office

Department: Front Office

Role: Front Office Executive

Employment type: Full time

Key Skills

• Appointment Scheduling
• Communication Skills
• Phone & Enquiry Handling
• MS Office.

Preference Languages

Any Language

Job Description

Front Office Executive is responsible for managing reception activities and serving as the first point of contact for patients and visitors. The includes patient registration, appointment scheduling, enquiry handling, coordination with clinical teams, documentation, and supporting a smooth and professional patient experience.

• Welcome patients, visitors, and attendants professionally.
• Register patients and update demographic information.
• Schedule, confirm, and manage appointments.
• Handle telephone, email, and walk-in enquiries.
• Provide information regarding doctors, services, and appointment schedules.
• Guide patients to appropriate departments and service areas.
• Coordinate with doctors, nurses, counsellors, laboratory, and administrative teams.
• Maintain appointment registers and front-office records.
• Assist patients with required forms and documentation.
• Support billing and payment coordination where applicable.
• Handle routine patient queries and elevate concerns appropriately.
• Follow up on appointments and patient communications.
• Maintain reception-area organization and readiness.
• Prepare routine front-office reports.
• Assist with patient registration and record verification.
• Maintain confidentiality of patient information.
• Follow organizational SOPs and service standards.
• Ensure professional and courteous communication.
• Support overall patient-experience initiatives.

Similar Jobs at Iswarya Fertility Centre

Iswarya Fertility Centre & Women's Hospital is one of India's leading fertility healthcare networks, dedicated to helping couples achieve their dream of parenthood through advanced reproductive medicine, compassionate care, and state-of-the-art technology. Established in 1987, the organization has grown into one of the country's largest fertility chains, with a strong presence across India.

Founded with the vision of making world-class fertility treatment accessible and affordable, Iswarya Fertility Centre has helped more than 300,000 couples begin their parenthood journey. Today, it operates 86+ centres across India and offers a comprehensive range of infertility and women's healthcare services supported by experienced fertility specialists, embryologists, and advanced IVF laboratories.

Vision

To help every aspiring parent experience the joy of parenthood by providing advanced, accessible, and affordable fertility care with compassion and clinical excellence.

Mission

• To deliver high-quality fertility and reproductive healthcare.
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Fertility Treatments and Services

Iswarya Fertility Centre offers a comprehensive range of fertility services, including:

• Ovulation Induction
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• Embryo Freezing
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• Women's Health Services

Advanced Technology

The centre utilizes modern reproductive technologies, including:

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Milestones

Since its inception, Iswarya Fertility Centre has achieved several notable milestones:

• 39+ years of experience in fertility care.
• Assisted 300,000+ happy couples.
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• Approximately 75% IVF success rate (as reported by the organization).
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Awards and Achievements

The organization highlights several achievements, including:

• Ranked No. 1 IVF Centre by The Times of India and The Hindu.
• Recipient of the Asia's Best Brands Award.
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• Performed one of the highest numbers of PGD cycles in India.

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Iswarya Fertility Centre actively contributes to society through initiatives focused on:

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Our Commitment

Iswarya Fertility Centre remains committed to transforming lives by combining medical excellence, advanced fertility technology, and compassionate care. Its goal is to make quality reproductive healthcare accessible to every couple while supporting them throughout their journey to parenthood.