Front Office Executive

Sri Havisha Hospitality & Infrastructure; Hyderabad; On-site; INR 250,000 - 350,000; Full time

Job summary

The Manohar, Hyderabad is seeking a young and dynamic Front Office Executive to manage guest arrivals, check-ins, check-outs, and guest grievances. The role requires strong reservations handling and an upsell mindset.

This position is on 3rd Party Payroll with focus on guest satisfaction across banqueting areas and large open spaces near the Old Airport. A professional, courteous approach is essential.

Qualifications

• Front Office Executive with guest handling and reservations experience.
• Capable of handling Check-in/Check-out.
• Grievance management experience.
• Upgrade and upsell knowledge required.

Responsibilities

• Handle guest arrivals and departures smoothly.
• Manage reservations and room allocations.
• Address guest grievances with prompt, courteous service.
• Promote upsell opportunities for hotel services and packages.

Skills

Guest handling

Check-in / Check-out

Grievance management

Reservations

Upsell knowledge

Job description

Front Office Executive who is Young and Dynamic and who is capable of handling Guests, Check In and Check Out and Grievance Mangement and Reservations etc. and Upgrade and Upsell knowledge is must.

Role Category: Front Office & Guest Services

The Manohar, Property located at the Centre of the Citywith 132 Keys and Huge Banqueting, Lawn and huge Open area and near Old Airport.

Company Info

Address: The Manohar, Old Airport Exit Road, Begumpet, Hyderabad - 500016.

Front Office Executive (3rd Party Payroll)