Front Office Executive

Emami; Howrah; On-site; INR 240,000 - 320,000; Full time

Benefits offered by this job

MS Office proficiency

Job summary

Emami Avaan in Howrah is seeking a Front Office Executive to manage reception operations, welcome visitors and clients, handle queries, and ensure smooth front-desk administration in a professional real estate environment.

The role requires 2+ years of experience, a graduate degree, and fluency in English. Rotational weekly off is included as part of the schedule and the candidate will work at Emami Avaan, Liluah, Howrah.

Qualifications

• Graduate in any discipline.
• Minimum 2 years of experience in Front Office, Reception, or Customer Service, preferably in corporate/real estate.
• Rotational weekly off.

Responsibilities

• Welcome and assist visitors, clients, and customers professionally.
• Handle incoming calls, emails, and customer queries.
• Manage walk-ins and provide basic project-related information.
• Coordinate meeting rooms and meeting arrangements.
• Maintain visitor logs, attendance records, and front-desk reports.
• Receive and distribute couriers, parcels, and documents.
• Support basic administrative, filing, documentation, and data-entry activities.
• Maintain a clean and presentable reception area.
• Ensure excellent customer service and uphold the companys brand image.

Skills

Excellent communication

Customer service

Organizational skills

English fluency

MS Office

Education

Graduate degree

Tools

MS Office

Job description

Job description

Position: Front Office Executive
Location: Emami Avaan, Liluah, Howrah
Experience: 2+ Years
Qualification: Graduate in any discipline

Job Summary

We are looking for a Front Office Executive to manage reception operations, welcome visitors and clients, handle queries, and ensure smooth front-desk administration in a professional real estate environment.

Key Responsibilities

• Welcome and assist visitors, clients, and customers professionally.
• Handle incoming calls, emails, and customer queries.
• Manage walk-ins and provide basic project-related information.
• Coordinate meeting rooms and meeting arrangements.
• Maintain visitor logs, attendance records, and front-desk reports.
• Receive and distribute couriers, parcels, and documents.
• Support basic administrative, filing, documentation, and data-entry activities.
• Maintain a clean and presentable reception area.
• Ensure excellent customer service and uphold the companys brand image.

Required Skills

• Excellent communication skills with fluency in English.
• Pleasant personality and strong customer-handling skills.
• Good knowledge of MS Office (Word, Excel & Outlook).
• Strong organizational and multitasking abilities.
• Professional, presentable, and detail-oriented.

Eligibility

• Graduate in any discipline.
• Minimum 2 years of experience in Front Office, Reception, or Customer Service, preferably in a corporate/real estate environment.
• Rotational weekly off.

Work Location

Emami Avaan, 8 Station Road, Liluah, Howrah, West Bengal 711204.