Front Office Executive

Jones Lang LaSalle Incorporated; Gurgaon; On-site; INR 350,000 - 400,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Gurgaon is seeking a Corporate Receptionist who will be the face of our workplace, delivering front-of-house and meeting & event services for clients, visitors and colleagues with a focus on exceptional hospitality and professionalism.

You will welcome guests, manage sign-in, room bookings, and coordinate with security and facilities teams, ensuring flawless event setups and a polished, safe, and productive environment every day.

Qualifications

• Experience in reception, concierge or related customer-facing role.
• Experience in a high-profile corporate environment.
• Outstanding interpersonal and communication skills - written and verbal - in both English and Italian.
• Strong PC literacy with confidence using technology systems to manage daily activities.
• Excellent customer service skills, with the ability to engage professionally at all organisational levels.
• High attention to detail and ability to maintain composure and professionalism at all times.

Responsibilities

• Welcome and direct visitors, candidates, and new hires, managing front-of-house services including sign-in, badging, luggage assistance, lost and found, and delivery coordination
• Handle incoming calls, emails, and queries through front-of-house channels, personalising interactions based on onsite events and visitor needs
• Maintain the highest standards of presentation across reception and meeting areas, including physical setup of meeting and event spaces in line with team guidelines
• Monitor meeting room environments - furniture, signage, AV equipment, temperature, and consumables - ensuring everything is always guest-ready
• Manage room booking systems across Outlook, conference room finder, and SharePoint, keeping displays and calendars up to date
• Liaise with security and janitorial teams to coordinate meetings and events seamlessly
• Support the wider facilities team with trouble tickets, mail and courier services, site inspections, space audits, and general administrative tasks

Skills

Reception experience

Corporate environment experience

Interpersonal communication

English and Italian language skills

Tools

SharePoint

Outlook

Job description

What this job involves:

As a Corporate Receptionist at JLL, you'll be the face of our workplace - creating exceptional first impressions and delivering outstanding front-of-house and meeting & event services for clients, visitors, and colleagues alike. This is a role for someone who is genuinely customer-obsessed, detail-driven, and thrives in a fast-paced, high-profile corporate environment. From welcoming visitors to managing meeting spaces and supporting the wider facilities team, you'll play a key role in shaping the everyday workplace experience and representing JLL's culture of excellence at every touchpoint.

What your day-to-day will look like:

• Welcome and direct visitors, candidates, and new hires, managing front-of-house services including sign-in, badging, luggage assistance, lost and found, and delivery coordination
• Handle incoming calls, emails, and queries through front-of-house channels, personalising interactions based on onsite events and visitor needs
• Maintain the highest standards of presentation across reception and meeting areas, including physical setup of meeting and event spaces in line with team guidelines
• Monitor meeting room environments - furniture, signage, AV equipment, temperature, and consumables - ensuring everything is always guest-ready
• Manage room booking systems across Outlook, conference room finder, and SharePoint, keeping displays and calendars up to date
• Liaise with security and janitorial teams to coordinate meetings and events seamlessly
• Support the wider facilities team with trouble tickets, mail and courier services, site inspections, space audits, and general administrative tasks

Required Qualifications:

• Experience in reception, concierge, or a related customer-facing role
• Previous experience in a high-profile corporate environment
• Outstanding interpersonal and communication skills - written and verbal - in both English and Italian
• Strong PC literacy with confidence using technology systems to manage daily activities
• Excellent customer service skills, with the ability to engage professionally at all organisational levels
• High attention to detail and ability to maintain composure and professionalism at all times

Preferred Qualifications:

• Background in catering, hospitality, or workplace services
• Experience with meeting and event coordination in corporate settings
• Familiarity with SharePoint, Outlook calendar management, and conference room booking platforms
• Knowledge of security procedures and emergency/evacuation protocols
• Experience supporting space audits or workplace optimisation initiatives
• Awareness of local area services (transport, restaurants, hotels) to assist visitors as needed

Estimated compensation for this position:

INR 3.5 lac - 4.0 lac per year

Final compensation packages are determined by various considerations including, but not limited to, skills and competencies assessed on the basis of objective criteria.