Front Office Executive

Jones Lang LaSalle Incorporated; Gurugram District; On-site; INR 350,000 - 400,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Gurugram is seeking a Front Office Executive to be the face of the workplace, welcoming visitors and coordinating front-of-house services. This on-site role involves managing sign-in, call handling, room bookings, and supporting the facilities team with events and spaces.

The ideal candidate has proven reception or concierge experience in a corporate setting, excellent English and Italian communication, and high attention to detail.

Qualifications

• Experience in reception, concierge, or a related customer-facing role.
• Experience in a high-profile corporate environment is preferred.
• Excellent interpersonal and written/verbal communication in English and Italian.

Responsibilities

• Welcome and direct visitors, candidates, and new hires; manage front-of-house sign-in, badging, and deliveries.
• Handle incoming calls and emails; personalise interactions based on onsite events.
• Maintain presentation standards across reception and meeting areas; set up spaces per guidelines.
• Monitor meeting rooms, AV equipment, temperature, and consumables; ensure guest readiness.
• Manage room bookings via Outlook, conference room finder, and SharePoint; keep calendars up to date.
• Coordinate with security and janitorial teams for seamless meetings and events.
• Support facilities with tickets, mail, space audits, and general admin tasks.

Skills

Front desk

Customer service

English

Italian

Tools

Outlook

SharePoint

Job description

Front Office Executive### Front Office ExecutiveApply: On-site: Gurugram, HR: Full time: Posted Today: REQ540737**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**What this job involves:** As a Corporate Receptionist at JLL, you'll be the face of our workplace — creating exceptional first impressions and delivering outstanding front-of-house and meeting & event services for clients, visitors, and colleagues alike. This is a role for someone who is genuinely customer-obsessed, detail-driven, and thrives in a fast-paced, high-profile corporate environment. From welcoming visitors to managing meeting spaces and supporting the wider facilities team, you'll play a key role in shaping the everyday workplace experience and representing JLL's culture of excellence at every touchpoint. **What your day-to-day will look like:** * Welcome and direct visitors, candidates, and new hires, managing front-of-house services including sign-in, badging, luggage assistance, lost and found, and delivery coordination* Handle incoming calls, emails, and queries through front-of-house channels, personalising interactions based on onsite events and visitor needs* Maintain the highest standards of presentation across reception and meeting areas, including physical setup of meeting and event spaces in line with team guidelines* Monitor meeting room environments — furniture, signage, AV equipment, temperature, and consumables — ensuring everything is always guest-ready* Manage room booking systems across Outlook, conference room finder, and SharePoint, keeping displays and calendars up to date* Liaise with security and janitorial teams to coordinate meetings and events seamlessly* Support the wider facilities team with trouble tickets, mail and courier services, site inspections, space audits, and general administrative tasks **Required Qualifications:** * Experience in reception, concierge, or a related customer-facing role* Previous experience in a high-profile corporate environment* Outstanding interpersonal and communication skills — written and verbal — in both English and Italian* Strong PC literacy with confidence using technology systems to manage daily activities* Excellent customer service skills, with the ability to engage professionally at all organisational levels* High attention to detail and ability to maintain composure and professionalism at all times **Preferred Qualifications:** * Background in catering, hospitality, or workplace services* Experience with meeting and event coordination in corporate settings* Familiarity with SharePoint, Outlook calendar management, and conference room booking platforms* Knowledge of security procedures and emergency/evacuation protocols* Experience supporting space audits or workplace optimisation initiatives* Awareness of local area services (transport, restaurants, hotels) to assist visitors as needed **Estimated compensation for this position:** INR 3.5 lac - 4.0 lac per year *Final compensation packages are determined by various considerations including, but not limited to, skills and competencies assessed on the basis of objective criteria.* **Location:**On-site –Gurugram, HR**Scheduled Weekly Hours:**48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.