Front Office Executive

SRI Balaji Hospital & Pvt. Ltd. Guindy, Chennai; Chennai District; On-site; INR 250,000 - 350,000; Full time

Job summary

Balaji Hospital Pvt ltd in Guindy, Chennai seeks a Front Office Executive with a minimum of 1 year of experience in any domain. Requires MBA or any PG degree. Rotation shifts.

Job location and duties include handling patients, visitors, OPD management, admissions coordination, and billing-related communications. The role involves coordinating with nursing and clerical staff, handling inquiries, and ensuring smooth front desk operations inside the hospital.

Qualifications

• Minimum 1 year of experience in any domain.
• MBA or any PG degree.

Responsibilities

• Receive patients, attenders, and visitors into the hospital with care and concern.
• Address patient queries and concerns.
• Manage OPDs and ensure consultation rooms are available in allocated OPD times.
• Assist with admission procedures as advised by the consultant/c casualty.
• Inform nursing departments about admissions and check room readiness.
• Upgrade room category with authorization if requested rooms are unavailable.
• Issue and collect visitor/attendant passes at admission and discharge checks.
• Update ward allocation files.
• Inform nursing after final settlement of the bill at discharge.
• Receive reports from lab & Radiology and hand over to patient upon acknowledgment.
• Explain insurance expenses and eligibility for ward admission.
• Perform any other responsibilities assigned by management.

Education

MBA or any PG Degree

Job description

Front Office Executive

Job Location - Guindy, Chennai

Experience - Min 1 year Experience (any domain)

Education - MBA or any PG Degree

Duty Timing - Rotational Shifts

Job Description

• To receive patients, Attenders, visitors etc into the hospital with care and concern
• Addressing the patient’s queries and concerns.
• To manage OPDs effectively and also to make sure the consultation rooms are available in the allocated OPD time
• Admission procedures are carried out once the patient is advised for admission from the consultant/casualty
• Inform the concern nursing departments during any admission and enquire about the room readiness to receive the patient at the ward
• In case of non-availability of rooms requested by the patient, upgrade for the higher categories of rooms with proper authorization
• Visitor and attendant pass is issued to the patient attender at the time of admission and the same is collected back at wards & cross checked before discharge.
• Updating the ward allocation file.
• Inform the nursing department after the final settlement of the bill at the time of discharge of the patient.
• Receiving the reports from the lab & Radiology and handing over the same to the patient after obtaining the acknowledgement in the report dispatch register.
• Explain the expenses covered under insurance and their eligibility to admit to appropriate wards.
• Any other responsibility assigned by the management is to be carried out.

Direct walkin

Balaji Hospital Pvt ltd

No: 1,lawyer Jaganathan Street, Guindy, Chennai - 32

Ph no : [phone]