Front Office Executive

Nexgenhiringexperts; Chennai District; On-site; INR 223,200 - 279,000; Full time

Benefits offered by this job

Diwali Bonus

ESIC Insurance eligibility after 6 months

Job summary

A leading cosmetology clinic is seeking a Front Office Executive in Chennai. The ideal candidate will ensure smooth front-office operations, provide excellent customer service, and maintain a welcoming environment. With 2-3 years of experience and a focus on client interaction, this role offers a monthly salary of ₹20,000 to ₹25,000 based on experience and includes various benefits.

Qualifications

• Minimum of 2-3 years in a front office or customer service role.
• Proficiency in Tamil is preferred.
• Strong organizational skills and a professional demeanor.

Responsibilities

• Greet and welcome clients at the front desk.
• Manage appointment scheduling and maintain doctors' schedules.
• Respond to inquiries via phone, email, and in-person.

Skills

Customer-oriented approach

Proficiency in English

Strong interpersonal skills

Attention to detail

Education

Graduation in any field

Tools

MS Office

Appointment scheduling software

Job description

Job Title: Front Office Executive
Location: Chennai
Industry: Cosmetology (Medical and Surgical Treatments)
Company: Finesse Aesthetic Pvt Ltd
Reporting To: Dr. Nitin and Dr. Roshni

Job Summary:

Finesse Aesthetic Pvt Ltd is looking for a Front Office Executive to join our team. The successful candidate will be responsible for ensuring smooth front-office operations, providing excellent customer service, and maintaining a welcoming environment for our clients. This position is ideal for a dynamic and organized individual with a passion for customer interaction.

Key Responsibilities:

• Client Interaction: Greet and welcome clients at the front desk, ensuring a positive first impression.
• Appointment Management: Manage appointment scheduling and maintain the doctors' schedules effectively.
• Communication: Respond to inquiries via phone, email, and in-person, providing accurate information and assistance.
• Coordination: Collaborate with internal teams to facilitate service delivery and improve client satisfaction.
• Record Keeping: Maintain organized records of daily visitors and patient information.
• Payment Processing: Assist with processing payments and handling billing inquiries.
• Reception Area Management: Ensure the reception area is tidy, organized, and reflects a professional environment.
• Service Information: Provide basic information about services and procedures offered by the clinic.

Key Requirements:

• Experience: Minimum of 2-3 years in a front office or customer service role.
• Education: Graduation in any field is preferred.
• Communication Skills: Proficiency in English (mandatory) and Tamil (preferred).
• Soft Skills: Strong interpersonal skills, customer-oriented approach, and a professional demeanor.
• Technical Skills: Familiarity with MS Office and appointment scheduling software is an advantage.

Salary and Benefits:

• Salary: 20,000 25,000 per month, based on experience.
• Work Hours: 11 AM to 7 PM.
• Working Days: 6 days a week.
• Leave Policy: 1 sick leave per month.
• Holidays: National holidays only.
• Bonuses: Diwali Bonus provided.
• Insurance: ESIC Insurance eligibility after 6 months.

Why Join Us?

• Work in a specialized environment focusing on cosmetology and aesthetic treatments.
• Collaborate with experienced professionals in the beauty and healthcare industry.
• Join a growing company dedicated to providing exceptional services and treatments to clients.

About the Company:

Finesse Aesthetic Pvt Ltd, founded in 2022 by Dr. Nitin and Dr. Roshni, is located in Chennai and specializes in advanced cosmetology services. We are committed to delivering both medical and surgical solutions to help our clients achieve their beauty goals. Our professional yet friendly work environment fosters collaboration among a dedicated team.