Front Desk Representative

Webito Infotech group; Ahmedabad District; On-site; INR 180,000 - 240,000; Full time

Job summary

Webito Infotech group is seeking a pleasant and professional Front Desk Representative to manage our front desk and perform administrative and customer service tasks. As the first point of contact, you will be the face of the company and create a welcoming experience for visitors and staff.

You will greet guests, direct inquiries, handle calls, maintain the reception area, assist with scheduling meetings, and support office operations as needed.

Qualifications

• Excellent written and verbal communication skills.
• Professional attitude and appearance.
• Multitasking and time-management skills.
• Graduate in any discipline.

Responsibilities

• Greet and welcome guests at the office.
• Direct visitors to the appropriate person or department.
• Answer, screen, and forward incoming phone calls professionally.
• Ensure the front desk area is tidy and presentable with necessary materials.
• Manage incoming/outgoing mail and deliveries.
• Coordinate with the team for office maintenance, stationery, and housekeeping.
• Handle basic queries and provide accurate information in person, by phone, or email.
• Assist in scheduling meetings and managing meeting rooms.

Skills

Communication

Customer service

Multitasking

Time management

Education

Graduate in any discipline

Tools

MS Office

Job description

We are looking for a pleasant and professional Front Desk Representative to manage our front desk and perform a variety of administrative and customer service tasks. As the first point of contact, you will be the face of the company and play a vital role in creating a welcoming experience for visitors, clients, and employees.

Key Responsibilities:

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person or department.
• Answer, screen, and forward incoming phone calls professionally.
• Ensure the front desk area is tidy and presentable with all necessary materials (e.g., brochures, forms, stationery).
• Manage incoming/outgoing mail and deliveries.
• Coordinate with the team for office maintenance, stationery, and housekeeping.
• Handle basic queries and provide accurate information in person, via phone, or email.
• Assist in scheduling meetings, appointments, and managing meeting rooms.

Requirements:

• Proven work experience as a receptionist, front desk representative, or similar role preferred.
• Proficiency in MS Office (Word, Excel, etc).
• Professional attitude and appearance.
• Excellent written and verbal communication skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• Graduate in any discipline.

Note: This job description is intended to convey information essential to understanding the scope of the Front Desk/Receptionist role. It is not intended to be an exhaustive list of qualifications, skills, duties, or responsibilities. Additional tasks may be assigned as needed.