Front Desk Receptionist

Placement Baba; Mumbai; On-site; INR 223,200 - 334,800; Full time

Benefits offered by this job

Competitive salary

Incentives

Employee discounts on spa services

Opportunities for professional development

Supportive work environment

Job summary

A leading wellness center in Borivali West, Mumbai, is looking for a Front Desk Spa Receptionist. This role involves greeting clients, managing appointments, and providing information about services. The ideal candidate should have prior experience in customer service, excellent communication skills, and proficiency in Microsoft Office. A positive attitude and a professional appearance are essential. The position offers competitive salary, incentives, and employee discounts on spa services.

Qualifications

• Previous experience in a customer service or receptionist role, preferably in a spa or wellness environment.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet and welcome clients as they arrive at the spa.
• Schedule and manage appointments efficiently.
• Handle client inquiries via phone, email, and in-person.

Skills

Customer service experience

Communication skills

Organizational skills

Proficiency in Microsoft Office

Attention to detail

Ability to multitask

Positive attitude

Tools

Booking software

Job description

Job Title: Front Desk Spa Receptionist

Company: Allure Thai Spa and Wellness ( Aellure Thai LLP)

Location: Borivali West, Mumbai

About Us: At Allure Thai Spa and Wellness, we pride ourselves on creating a serene and rejuvenating environment for our clients. Our dedicated team offers exceptional spa services and wellness treatments inspired by traditional Thai techniques.

Responsibilities

• Greet and welcome clients as they arrive at the spa
• Schedule and manage appointments efficiently
• Handle client inquiries via phone, email, and in-person
• Maintain a clean and organized front desk area
• Provide information about spa services, packages, and promotions
• Assist with administrative tasks and support spa staff as needed
• Maintain Stock.
• Staff Handling

Qualifications

• Previous experience in a customer service or receptionist role, preferably in a spa or wellness environment
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office and booking software
• Ability to work in a fast-paced environment and handle multiple tasks
• A positive attitude and a professional appearance

Benefits

• Competitive salary
• Incentives
• Employee discounts on spa services and products
• Opportunities for professional development
• Supportive and friendly work environment