Front Desk - Vikaspuri

Berkowits Hair & Skin Clinics; Delhi; On-site; INR 250,000 - 350,000; Full time

Job summary

Berkowits Hair & Skin Clinics is seeking a Front Desk Executive / Receptionist to be the first point of contact for all clients. The ideal candidate should be proactive, customer-friendly, and capable of managing client flow, billing, and appointments efficiently.

Responsibilities include greeting clients, handling payments, and booking appointments. Strong communication skills and proficiency in English are preferred. This position offers a dynamic work environment with training provided for onboarding.

Please send your resume to [e-mail].

Qualifications

• Female candidates only.
• Strong communication skills; English proficiency preferred.
• Pleasant personality with excellent interpersonal skills.

Responsibilities

• Greet and welcome clients professionally.
• Generate accurate bills for services and product sales.
• Handle all incoming calls for booking and rescheduling.
• Return all missed calls promptly and maintain call counts.

Skills

Strong communication skills

English proficiency

Good knowledge of MS Office

Excellent interpersonal skills

Job description

Job Title

Front Desk Executive / Receptionist

Position

Front Desk Executive / Receptionist is the first point of contact for all clients at Berkowits Hair & Skin Clinic. The ideal candidate should be smart, proactive, customer-friendly, confident, well‑spoken and capable of managing client flow, billing, appointments and administrative tasks efficiently.

Key Responsibilities

• Client Reception & Support – greet and welcome clients professionally; check appointments, retrieve records, and coordinate with doctors/technicians; escort clients to consultation or treatment areas; guide and assist clients throughout their clinic visit.
• Billing & Payments – generate accurate bills for services and product sales; handle payments (cash, card, digital modes) and maintain daily collections; ensure all invoices are closed the same day after necessary approvals.
• Appointment Management & Communication – handle all incoming calls for booking, rescheduling, or cancellations; check availability of doctors, technicians, rooms and equipment before confirming appointments; send WhatsApp/call reminders to clients for appointment confirmations; facilitate video consultations when required.
• Follow‑Up & Lead Calling – return all missed calls promptly and maintain weekly missed call counts; call regular clients who haven't visited in the past 3 months; make follow‑up and promotional calls as per scripts provided by Head Office.
• Training will be provided for smooth onboarding and understanding of the processes.

Qualifications

• Female candidates only.
• Strong communication skills; English proficiency preferred.
• Good knowledge of MS Office and basic computer applications.
• Pleasant personality with excellent interpersonal skills.

Salary

Rs 2.5 to 3.5 LPA

Experience

1 – 5 Years

Office Timings

• 6 days working per week.
• No weekly off on Friday, Saturday or Sunday.
• Working Hours: 9:45 AM – 7:00 PM.

How to Apply

Send your resume to [e-mail]