Assistant Front Office Manager

Harmony luxe therapy; Bengaluru; On-site; INR 279,000 - 446,000; Full time

Job summary

Harmony luxe therapy in Bengaluru is seeking an Assistant Front Office Manager to support smooth salon operations, greet clients, manage bookings, and coordinate with beauticians to deliver a superior customer experience.

The role requires 1-5 years in front office or hospitality, strong communication and organizational skills, and willingness to work flexible shifts, weekends, and holidays.

Qualifications

• 1-5 years of experience in front office, customer service, hospitality, retail, beauty, spa or similar service industry.
• Strong communication and interpersonal skills are essential.
• Professional appearance and a positive, service-oriented attitude required.

Responsibilities

• Support Front Office Manager in daily reception operations.
• Welcome and assist customers professionally.
• Manage appointments, bookings, cancellations, and walk-ins.
• Coordinate with salon staff to ensure smooth customer flow.
• Handle inquiries, feedback, and complaints professionally.
• Supervise reception/front-office staff.
• Monitor billing, payments, discounts, and daily cash reconciliation.
• Promote salon services, packages, memberships and products.
• Maintain accurate customer and appointment records.
• Prepare daily front-office reports and assist administrative tasks.
• Ensure front-office standards are consistently maintained.

Skills

Front office management

Customer service

Communication skills

Organizational skills

Tools

Billing software

Appointment management

Job description

WE ARE HIRING ASSISTANT FRONT OFFICE MANAGER

Location: IndraNagar Banaglore

Industry: Beauty & Salon

Employment Type: Full-Time

We are looking for a friendly, professional, and customer-focused Assistant Front Office Manager to support the smooth operation of our beauty salon and deliver an excellent customer experience.

Key Responsibilities

• Support the Front Office Manager in managing daily reception operations.
• Welcome and assist customers professionally and warmly.
• Manage appointments, bookings, cancellations, and walk-in customers.
• Coordinate with beauticians and salon staff to ensure smooth customer flow.
• Handle customer inquiries, feedback, and complaints professionally.
• Supervise and support reception/front-office staff.
• Monitor billing, payments, discounts, and daily cash reconciliation.
• Promote salon services, packages, memberships, and products.
• Support customer retention and rebooking activities.
• Maintain accurate customer and appointment records.
• Prepare daily front-office reports and support other administrative tasks.
• Ensure salon customer service and front-office standards are consistently maintained.

Requirements

• 1-5 years of experience in front office, customer service, hospitality, retail, beauty, spa, or a similar service industry.
• Previous supervisory or team coordination experience is preferred.
• Strong communication and interpersonal skills.
• Excellent customer service and problem-solving skills.
• Good organizational skills with attention to detail.
• Comfortable handling appointments, payments, and customer records.
• Professional appearance and a positive, service-oriented attitude.
• Ability to work flexible shifts, weekends, and public holidays when required.
• Experience in a beauty salon or spa will be an advantage.

What We Are Looking For

Someone who is confident, well-presented, responsible, and passionate about customer service, with the ability to lead the front-office team and create a welcoming experience for every customer.

Salary:25,000-40000/per month