Front Desk & HR

Jain International Trade Organisation - India; Bengaluru; On-site; INR 180,000 - 240,000; Full time

Job summary

Aabushan Jewellers seeks a Front Desk Executive to be the first point of contact for customers and visitors in Bengaluru. The role emphasizes creating a welcoming environment, handling inquiries, and maintaining smooth front office operations that reflect the brand’s hospitality.

The incumbent will greet guests, manage calls, schedule appointments, and support store staff with customer assistance while ensuring a clean, organized reception area and accurate records for billing or token systems

Qualifications

• CRM & POS software knowledge.
• Strong customer service experience.
• Experience with customer relationship management concepts.

Responsibilities

• Greet customers and visitors warmly and direct them appropriately.
• Handle incoming calls, messages, and customer inquiries.
• Maintain visitor records and appointment schedules.
• Provide basic information about products, services, and store policies.
• Coordinate with sales staff for customer assistance.
• Ensure the reception area is clean, organized, and presentable.
• Manage billing coordination or token systems during busy hours.
• Handle customer feedback and escalate concerns when needed.
• Assist in administrative tasks like data entry and documentation.

Skills

CRM & POS software

Customer Service

CUSTOMER RELATIONSHIP MANAGEMENT

Communication Skills

Job description

Job Type: FullTimePermanent

Work Mode: Onsite

Experience: MidLevel

Travel Requirements:

Skills:

CRM & POS software

Customer Service

CUSTOMER RELATIONSHIP MANAGEMENT

Communication Skills

The Front Desk Executive at Aabushan Jewellers is the first point of contact for customers and visitors. This role focuses on creating a welcoming environment, managing inquiries, and ensuring smooth day-to-day front office operations. The executive represents the brand’s professionalism and hospitality.

Responsibilities

Greet customers and visitors warmly and direct them appropriatelyHandle incoming calls, messages, and customer inquiriesMaintain visitor records and appointment schedulesProvide basic information about products, services, and store policiesCoordinate with sales staff for customer assistanceEnsure the reception area is clean, organized, and presentableManage billing coordination or token systems during busy hoursHandle customer feedback and escalte concerns when neededAssist in administrative tasks like data entry and documentation