Front Desk & HR

JITO; Bengaluru; On-site; INR 300,000 - 450,000; Full time

Job summary

A leading jewelry retailer in Bengaluru is seeking a Front Desk Executive to be the first point of contact for customers and visitors. The role emphasizes creating a welcoming environment, managing inquiries, and ensuring smooth day-to-day front office operations. Responsibilities include greeting visitors, handling calls, maintaining records, and coordinating with sales staff. Ideal candidates should possess mid-level experience in customer service and be proficient in CRM & POS software. This position offers a full-time, onsite work opportunity.

Qualifications

• Mid-level experience in customer service and office administration is required.
• Proficient in CRM & POS software usage.

Responsibilities

• Greet customers and visitors warmly and direct them appropriately.
• Handle incoming calls, messages, and customer inquiries.
• Maintain visitor records and appointment schedules.
• Provide basic information about products, services, and store policies.
• Coordinate with sales staff for customer assistance.
• Ensure the reception area is clean, organized, and presentable.
• Manage billing coordination or token systems during busy hours.
• Handle customer feedback and elevate concerns when needed.
• Assist in administrative tasks like data entry and documentation.

Skills

CRM & POS software

Customer Service

Customer Relationship Management

Communication Skills

Job description

Company: Aabushan Jewellers Pvt. Ltd.

Location: Bangalore

Job Type: Full Time Permanent

Work Mode: Onsite

Experience Level: Mid Level

Travel Requirements:

Core Skills:

• CRM & POS software
• Customer Service
• Customer Relationship Management
• Communication Skills

The Front Desk Executive at Aabushan Jewellers is the first point of contact for customers and visitors. This role focuses on creating a welcoming environment, managing inquiries, and ensuring smooth day-to-day front office operations. The executive represents the brand’s professionalism and hospitality.

Responsibilities

• Greet customers and visitors warmly and direct them appropriately.
• Handle incoming calls, messages, and customer inquiries.
• Maintain visitor records and appointment schedules.
• Provide basic information about products, services, and store policies.
• Coordinate with sales staff for customer assistance.
• Ensure the reception area is clean, organized, and presentable.
• Manage billing coordination or token systems during busy hours.
• Handle customer feedback and elevate concerns when needed.
• Assist in administrative tasks like data entry and documentation.