Job Type: FullTimePermanent
Work Mode: Onsite
Experience: Management
Travel Requirements:
Skills:
- CUSTOMER RELATIONSHIP MANAGEMENT
- Communication Skills
- Customer Success & Relationship Management
A Jewellery Consultant at Aabushan Jewellers is responsible for providing expert guidance to customers in selecting the perfect jewellery pieces. This role requires strong product knowledge, excellent customer service skills, and the ability to understand individual preferences, occasions, and budgets. The consultant ensures a premium shopping experience while building trust and long-term customer relationships.
Responsibilities
- Greet customers and understand their requirements and preferences
- Recommend suitable jewellery pieces based on occasion, style, and budget
- Explain product details including metal quality, gemstones, pricing, and certifications
- Assist customers in trying and comparing different designs
- Provide guidance on jewellery care, maintenance, and value
- Build strong relationships to encourage repeat purchases and referrals
- Achieve individual and store sales targets
- Stay updated with the latest jewellery trends and collections
- Maintain showroom presentation and ensure displays are attractive and organized
- Handle billing support and coordinate with the cashier when required
- Address customer queries and resolve concerns professionally
- Ensure proper handling and safety of high-value jewellery items
- Assist in stock management and inventory checks