Front Desk Executive (Fresher/ Experienced)

MINDTEL GLOBAL; Delhi; On-site; INR 279,000 - 390,600; Full time

Benefits offered by this job

Structured on-the-job training

Collaborative office environment

Competitive salary and statutory benefits

Job summary

A fast-growing BPO company in Delhi is looking for a Front Desk Executive to manage reception, answer calls, and support basic office administration. This entry-level position is suited for both freshers and experienced individuals. Candidates should have a high school diploma, clear communication skills in English, and familiarity with Microsoft Office. This role offers structured training and a collaborative office environment with competitive salary and benefits.

Qualifications

• Must have clear verbal communication in English and proficiency in a local language.
• Experience or demonstrable ability in visitor-facing roles.
• Working knowledge of Microsoft Office and email/calendar tools.

Responsibilities

• Welcome and register visitors, and issue visitor passes.
• Answer inbound calls and record accurate messages.
• Manage reception-area operations and maintain a clean lobby.
• Schedule and manage meeting rooms and appointments.
• Maintain logs in visitor management or CRM systems.

Skills

Verbal communication in English

Experience in frontline phone handling

Proficiency with Microsoft Office

Accurate data entry

Education

High school diploma or equivalent

College coursework preferred

Tools

Microsoft Office (Word, Excel)

Visitor management platforms (e.g., Envoy)

Job description

Front Desk Executive (Fresher/ Experienced)

Be among the first 25 applicants.

This range is provided by MINDTEL GLOBAL. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

About The Opportunity

A fast-growing organisation in the technology-enabled customer experience and business services sector (BPO & SaaS support). We deliver professional, client-facing services and maintain a polished corporate environment; the front desk is the first impression for visitors, partners and internal stakeholders.

We are hiring an on-site Front Office Executive to manage reception, inbound communications and basic office administration for our India locations.

Role & Responsibilities

• Welcome and register visitors: verify identity, issue visitor passes, and escort/coordinate with host teams.
• Answer, triage and route inbound calls on a multiline phone system; record accurate messages and elevate urgent enquiries.
• Manage reception-area operations: mail and courier handling, supply inventory, and maintain a clean, professional lobby.
• Schedule and manage meeting rooms and appointments; coordinate calendars with teams and support simple AV/setup requests.
• Maintain logs and records in visitor management or CRM systems; perform accurate data entry and basic reporting when required.
• Support security and compliance procedures at entry points—check IDs, follow access protocols, and report incidents to facility/security teams.

Skills & Qualifications

Must-Have

• High school diploma or equivalent; college coursework preferred.
• Clear verbal communication in English and proficiency in a local language.
• Experience or demonstrable ability in frontline phone handling and visitor-facing roles.
• Proficiency with multiline phone systems and basic switchboard operation.
• Working knowledge of Microsoft Office (Word, Excel) and email/calendar tools (Outlook/Gmail).
• Accurate data entry, record-keeping and basic administrative skills.

Preferred

• Familiarity with visitor management platforms (e.g., Envoy) or CRM tools.
• Prior experience in corporate reception, hospitality, or facility administration roles.
• Customer service or front-office certification/training.

Benefits & Culture Highlights

• Structured on-the-job training and clear growth path into administrative, HR or facilities roles.
• Collaborative, professional office environment with supportive colleagues and stable on-site shifts.
• Competitive salary, statutory benefits and timely payroll; location-specific allowances where applicable.

Why Apply?

This is an excellent opportunity for freshers and experienced candidates who take pride in first impressions and efficient office operations. If you are organised, customer-focused and comfortable managing calls, visitors and basic admin on-site, we’d like to hear from you. Join Mindtel’s front‑office team and build a strong foundation in corporate operations.

Skills: microsoft office,office,crm,customer,operations,administrative,basic,clear

Seniority level

Entry level

Employment type

Full-time

Job function

Business Development and Sales

Industries: Education

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