Front Desk Executive (Fresher/ Sales)

MINDTEL GLOBAL; Delhi; On-site; INR 180,000 - 300,000; Full time

Benefits offered by this job

Structured on-the-job training

Collaborative office environment

Competitive salary and benefits

Job summary

A technology-enabled customer experience firm is seeking a Front Office Executive in Delhi to manage reception, handle calls, and support office administration. Ideal candidates should have clear communication skills, experience in visitor-facing roles, and proficiency in Microsoft Office. This is an entry-level position offering structured training and a clear growth path. The role emphasizes customer service and maintaining a professional office environment.

Qualifications

• Must have clear verbal communication in English and a local language.
• Experience or ability in frontline phone handling and visitor-facing roles.
• Working knowledge of Microsoft Office and data entry skills.
• Excellent verbal English and local language communication.

Responsibilities

• Welcome visitors, verify identity, and issue visitor passes.
• Answer and route inbound calls; record accurate messages.
• Manage reception-area operations and maintenance of lobby.
• Schedule/coordinate meetings; manage calendars and basic AV/setup requests.
• Maintain logs/records in visitor management or CRM systems; data entry and basic reporting.
• Support security procedures at entry points, check IDs, and report incidents.

Skills

Clear verbal communication in English

Frontline phone handling

Visitor-facing roles experience

Proficiency with multiline phone systems

Microsoft Office proficiency

Accurate data entry

Education

High school diploma or equivalent

College coursework preferred

Tools

Microsoft Office (Word, Excel)

Visitor management platforms (e.g., Envoy)

CRM tools

Envoy visitor management

Job description

Base pay range

About The Opportunity

A fast-growing organisation in the technology-enabled customer experience and business services sector (BPO & SaaS support). We deliver professional, client-facing services and maintain a polished corporate environment; the front desk is the first impression for visitors, partners and internal stakeholders.

We are hiring an on-site Front Office Executive to manage reception, inbound communications and basic office administration for our India locations.

Role & Responsibilities

• Welcome and register visitors: verify identity, issue visitor passes, and escort/coordinate with host teams.
• Answer, triage and route inbound calls on a multiline phone system; record accurate messages and elevate urgent enquiries.
• Manage reception-area operations: mail and courier handling, supply inventory, and maintaining a clean, professional lobby.
• Schedule and manage meeting rooms and appointments; coordinate calendars with teams and support simple AV/setup requests.
• Maintain logs and records in visitor management or CRM systems; perform accurate data entry and basic reporting when required.
• Support security and compliance procedures at entry points—check IDs, follow access protocols, and report incidents to facility/security teams.

Skills & Qualifications

Must-Have

• High school diploma or equivalent; college coursework preferred.
• Clear verbal communication in English and proficiency in a local language.
• Experience or demonstrable ability in frontline phone handling and visitor-facing roles.
• Proficiency with multiline phone systems and basic switchboard operation.
• Working knowledge of Microsoft Office (Word, Excel) and email/calendar tools (Outlook/Gmail).
• Accurate data entry, record-keeping and basic administrative skills.

Preferred

• Familiarity with visitor management platforms (e.g., Envoy) or CRM tools.
• Prior experience in corporate reception, hospitality, or facility administration roles.
• Customer service or front-office certification/training.

Benefits & Culture Highlights

• Structured on-the-job training and clear growth path into administrative, HR or facilities roles.
• Collaborative, professional office environment with supportive colleagues and stable on-site shifts.
• Competitive salary, statutory benefits and timely payroll; location-specific allowances where applicable.

Why Apply?

This is an excellent opportunity for freshers and experienced candidates who take pride in first impressions and efficient office operations. If you are organised, customer-focused and comfortable managing calls, visitors and basic admin on-site, we’d like to hear from you. Join Mindtel’s front-office team and build a strong foundation in corporate operations.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Business Development and Sales
• Education

Skills: clear,operations,basic,customer,office,microsoft office,crm,administrative