Operation Manager

ThiDiff Limited; Bengaluru; On-site; INR 200,000 - 300,000; Full time

Job summary

ThiDiff Limited is looking for a friendly and organized Receptionist (Fresher) to become the first point of contact for visitors and clients. This role requires excellent communication skills, a professional attitude, and a strong passion for customer service. Successful candidates will be responsible for greeting visitors, managing calls, and supporting various administrative tasks.

The ideal applicant will possess a high school diploma, proficiency in Microsoft Office, and a customer service orientation. Join us in Bengaluru, India, and help maintain a welcoming environment.

Qualifications

• Strong organizational and multitasking abilities.
• Positive and professional demeanor with strong interpersonal skills.
• Punctual and reliable, with strong attention to detail.

Responsibilities

• Greet and welcome visitors and clients professionally.
• Manage incoming phone calls, answering questions and redirecting as necessary.
• Maintain a clean and organized reception area.
• Respond to inquiries via phone, email, or in person.
• Assist with scheduling and coordinating appointments.

Skills

Excellent verbal and written communication skills

Strong organizational abilities

Basic proficiency in Microsoft Office Suite

Customer service-oriented attitude

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Google Workspace

Job description

We are seeking a friendly and organized Receptionist (Fresher) to join our team. As the first point of contact for visitors and clients, you will play a key role in representing our company and ensuring smooth day-to-day operations. This entry-level position is perfect for someone with excellent communication skills, a professional attitude, and a passion for customer service.

Location

Bangalore, India

Job Description

We are seeking a friendly and organized Receptionist (Fresher) to join our team. As the first point of contact for visitors and clients, you will play a key role in representing our company and ensuring smooth day-to-day operations. This entry-level position is perfect for someone with excellent communication skills, a professional attitude, and a passion for customer service.

Experience Required

5 - 15 Years

Responsibilities

Greet and Welcome Visitors

• Welcome visitors and clients with a positive, professional attitude.
• Direct visitors to the appropriate person or department.

Answer and Route Phone Calls

• Manage incoming calls, answering questions and redirecting calls to relevant team members as needed.
• Take accurate messages and ensure timely follow-up.

Manage Front Desk Operations

• Maintain the reception area, ensuring it is clean, organized, and presentable at all times.
• Handle basic administrative tasks such as filing, data entry, and organizing documents.

Handle Inquiries

• Respond to inquiries via phone, email, or in person with accurate information.
• Provide information on company services and policies when needed.

Assist with Scheduling and Appointments

• Help coordinate and schedule meetings or appointments.
• Maintain calendars and keep track of meeting room bookings.

Support Administrative Tasks

• Assist with other administrative tasks as needed, including handling mail, organizing documents, and managing office supplies.

Requirements

Educational Background

• High school diploma or equivalent (a diploma or coursework in Office Administration or related fields is a plus).

Skills and Qualifications

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook) or Google Workspace.
• Positive and professional demeanor with strong interpersonal skills.

Soft Skills

• Customer service-oriented attitude.
• Punctual and reliable, with strong attention to detail.
• Ability to work independently as well as part of a team.

Bonus Skills (Preferred but not required)

• Familiarity with phone systems and office equipment (e.g., copier, fax machine).
• Previous experience in a customer-facing role or administrative position is a plus.