Front Desk Executive (Fresher/ Experienced)

MINDTEL GLOBAL; Faridabad District; On-site; INR 250,000 - 350,000; Full time

Benefits offered by this job

Structured on-the-job training

Collaborative office environment

Competitive salary

Statutory benefits

Job summary

A fast-growing technology services firm is seeking a Front Desk Executive in Faridabad. This is an entry-level position where you will manage reception duties, answer calls, and support basic office administration. Ideal candidates should have strong communication skills, proficiency in Microsoft Office, and a customer-focused attitude. The organization offers on-the-job training and a structured growth path, making this an excellent role for freshers and those looking to build a career in corporate operations.

Qualifications

• High school diploma or equivalent; college coursework preferred.
• Experience or demonstrable ability in frontline phone handling.
• Proficiency with Microsoft Office and email/calendar tools.
• Proficiency with multiline phone systems and basic switchboard operation.
• Working knowledge of Microsoft Office (Word, Excel) and email/calendar tools (Outlook/Gmail).
• Accurate data entry, record-keeping and basic administrative skills.

Responsibilities

• Welcome and register visitors, verify identity.
• Answer, triage, and route inbound calls.
• Manage reception-area operations and maintain logs.
• Schedule and manage meeting rooms and appointments; coordinate calendars with teams and support simple AV/setup requests.
• Maintain logs and records in visitor management or CRM systems; perform accurate data entry and basic reporting when required.
• Support security and compliance procedures at entry points—check IDs, follow access protocols, and report incidents to facility/security teams.

Skills

Clear verbal communication in English

Proficiency with multiline phone systems

Accurate data entry skills

Knowledge of Microsoft Office (Word, Excel)

Data entry

Visitor management

Customer service

Education

High school diploma or equivalent

College coursework preferred

Tools

CRM tools

Visitor management platforms

Job description

Front Desk Executive (Fresher / Experienced)

We are a fast‑growing organisation in the technology‑enabled customer experience and business services sector (BPO & SaaS support). We deliver professional, client‑facing services and maintain a polished corporate environment; the front desk is the first impression for visitors, partners and internal stakeholders. We are hiring an on‑site Front Office Executive to manage reception, inbound communications and basic office administration for our India locations.

Role & Responsibilities

• Welcome and register visitors: verify identity, issue visitor passes, and escort/coordinate with host teams.
• Answer, triage and route inbound calls on a multiline phone system; record accurate messages and elevate urgent enquiries.
• Manage reception‑area operations: mail and courier handling, supply inventory, and keep the lobby clean and professional.
• Schedule and manage meeting rooms and appointments; coordinate calendars with teams and support simple AV/setup requests.
• Maintain logs and records in visitor management or CRM systems; perform accurate data entry and basic reporting when required.
• Support security and compliance procedures at entry points—check IDs, follow access protocols, and report incidents to facility/security teams.

Skills & Qualifications

Must‑Have

• High school diploma or equivalent; college coursework preferred.
• Clear verbal communication in English and proficiency in a local language.
• Experience or demonstrable ability in frontline phone handling and visitor‑facing roles.
• Proficiency with multiline phone systems and basic switchboard operation.
• Working knowledge of Microsoft Office (Word, Excel) and email/calendar tools (Outlook/Gmail).
• Accurate data entry, record‑keeping and basic administrative skills.

Preferred

• Familiarity with visitor management platforms (e.g., Envoy) or CRM tools.
• Prior experience in corporate reception, hospitality, or facility administration roles.
• Customer service or front‑office certification/training.

Benefits & Culture Highlights

• Structured on‑the‑job training; clear growth path into administrative, HR or facilities roles.
• Collaborative, professional office environment with supportive colleagues and stable on‑site shifts.
• Competitive salary, statutory benefits and timely payroll; location‑specific allowances where applicable.

Why Apply?

This is an excellent opportunity for freshers and experienced candidates who take pride in first impressions and efficient office operations. If you are organised, customer‑focused and comfortable managing calls, visitors, and basic admin on‑site, we’d like to hear from you. Join Mindtel’s front‑office team and build a strong foundation in corporate operations.

Job Details

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Business Development and Sales
• Industry: Education