Front Office Executive

Astra Source; New Delhi; On-site; INR 250,000 - 350,000; Full time

Benefits offered by this job

Good Salary and Benefits

Career growth with supportive Managing

Job summary

Astra Source in Delhi, India, is seeking a friendly front desk receptionist to greet students, visitors and parents and manage everyday reception tasks. You will handle calls and messages, provide information on courses and schedules, and coordinate with Admissions, Academic, and Operations teams to ensure a smooth experience.

The ideal candidate is well-spoken in English and Hindi, comfortable with basic computer tools, and able to multitask in a fast-paced educational environment.

Qualifications

• Friendly and comfortable interacting with students and visitors.
• Confident, presentable, and well-spoken.
• Strong in English and Hindi.
• Comfortable using WhatsApp, email, and basic computer applications.
• Well-organised and capable of handling multiple tasks.
• Professional, punctual, and responsible.

Responsibilities

• Welcome and assist students, parents, visitors, and guests professionally.
• Manage day-to-day front-desk and reception operations.
• Handle incoming calls, WhatsApp messages, and basic enquiries.
• Provide information about courses, batches, schedules, and academy facilities.
• Coordinate with the Admissions, Academic, and Operations teams.
• Maintain student records, forms, documents, and reception registers.
• Coordinate student visits, appointments, meetings, and enquiries.
• Assist with routine administrative and coordination work.
• Ensure the reception and student-facing areas maintain a professional and welcoming environment.
• Support the academy team with day-to-day operational requirements.

Job description

Responsibilities

• Welcome and assist students, parents, visitors, and guests professionally.
• Manage day-to-day front-desk and reception operations.
• Handle incoming calls, WhatsApp messages, and basic enquiries.
• Provide information about courses, batches, schedules, and academy facilities.
• Coordinate with the Admissions, Academic, and Operations teams.
• Maintain student records, forms, documents, and reception registers.
• Coordinate student visits, appointments, meetings, and enquiries.
• Assist with routine administrative and coordination work.
• Ensure the reception and student-facing areas maintain a professional and welcoming environment.
• Support the academy team with day-to-day operational requirements.

Ideal Candidate:

• Friendly and comfortable interacting with students and visitors.
• Confident, presentable, and well-spoken.
• Strong in English and Hindi.
• Comfortable using WhatsApp, email, and basic computer applications.
• Well-organised and capable of handling multiple tasks.
• Professional, punctual, and responsible.
• Previous experience in reception, front office, education, hospitality, or customer service is preferred.

What you will get ?

Good Salary and benefits

Career growth with supportive Management