Freshers only | Virtual Drive | Customer Service Voice | 5th Nov | 1 pm

HCLTech; Dadri; On-site; INR 300,000 - 450,000; Full time

Job summary

HCL Technologies Limited in India is seeking a customer support professional to respond to inquiries via phone, email, and chat in a timely and courteous manner.

You will assist customers with product information, order status, and general inquiries, while maintaining accurate records of interactions and transactions. Notably, undergraduates or technical graduates are not eligible.

Qualifications

• Education: B.Com, BBA, BA, or B.Sc graduates only.
• Undergraduates are not eligible.
• Technical graduates are not eligible such as Btech / BCA.
• Not for Experience candidates. Only relevant candidates will be considered.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and courteous manner
• Assist customers with product information, order status, and general inquiries
• Maintain accurate and detailed records of customer interactions and transactions
• Provide feedback to management on recurring customer issues and suggest improvements

Education

B.Com, BBA, BA, and B.Sc graduates only

Job description

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and courteous manner


• Assist customers with product information, order status, and general inquiries


• Maintain accurate and detailed records of customer interactions and transactions


• Provide feedback to management on recurring customer issues and suggest improvements

Why choose HCLTech ?

A great place for Finance candidates to learn, grow, and work on innovative global projects with a supportive team environment.

Eligibility Criteria:

• Education: B.Com, BBA, BA, and B.Sc graduates only.


• Undergraduates are not eligible.


• Technical graduates are not eligible such as Btech / BCA.

Not for Experience candidates. Only relevant candidates will be considered.