Freshers only | Virtual Drive | Customer Service Voice | 5th Nov 1 pm

HCLTech; Dadri; On-site; INR 200,000 - 320,000; Full time

Job summary

HCLTech in Noida is hiring for a Customer Service Voice role, designation Associate, for freshers. Night shift option available. Key responsibilities include addressing customer inquiries via phone, email, and chat and maintaining records of interactions.

Eligibility includes being a graduate (B.Com/BBA/BA/B.Sc). Undergraduates and technical graduates like BTech/BCA are not eligible. Join a global project environment with a supportive team at HCLTech.

Qualifications

• Fresh graduates only.
• Eligible degrees: B.Com, BBA, BA, B.Sc.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and courteous manner.
• Assist customers with product information, order status, and general inquiries.
• Maintain accurate and detailed records of customer interactions and transactions.
• Provide feedback to management on recurring customer issues and suggest improvements.

Education

B.Com

BBA

BA

B.Sc

Job description

Were Hiring Freshers at HCLTech !!!

Role - Customer Service Voice Role

Designation - Associate

Experience: Freshers only

Location: Noida

Shift : Night Shift

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and courteous manner
• Assist customers with product information, order status, and general inquiries
• Maintain accurate and detailed records of customer interactions and transactions
• Provide feedback to management on recurring customer issues and suggest improvements

Why choose HCLTech ?

A great place for Finance candidates to learn, grow, and work on innovative global projects with a supportive team environment.

Eligibility Criteria:

• Education: B.Com, BBA, BA, and B.Sc graduates only.
• Undergraduates are not eligible.
• Technical graduates are not eligible such as Btech / BCA.