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Scylla Luxury Resort & Spa is seeking a Front Office Associate to warmly welcome guests, manage check-ins and check-outs, and handle reservations. You will respond to inquiries, coordinate with housekeeping, and ensure smooth guest experiences from arrival to departure.
The role requires excellent communication, basic computer/PMS knowledge, and a professional, positive demeanor. Prior hospitality experience is preferred, with opportunities for growth in a dynamic hotel environment.
Responsible for welcoming guests, managing check-ins and check-outs, handling reservations, responding to guest enquiries, and delivering exceptional hospitality to ensure a memorable guest experience.
Greet and assist guests professionally. Handle check-in, check-out, and reservations. Answer calls, emails, and guest enquiries. Coordinate with housekeeping and other departments. Process payments and maintain guest records. Resolve guest concerns promptly and courteously.
Excellent communication and customer service skills. Basic computer and PMS knowledge. Professional appearance and positive attitude. Previous hospitality experience preferred.
Experience
0 - 3 Years
No. of Openings
2
Education
Diploma (Hotel Management)
Role
Front Office Receptionist
Industry Type
Office Equipment / Automation
Gender
Male
Age Limit
20 - 30 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Health Insurance, ESI, Food/Meals, Accommodation