Freight Forwarder Manager Andheri Mumbai

Talent Corner Hr Services; Mumbai; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

Talent Corner Hr Services seeks an experienced Ocean Freight Forwarding Manager/Director to lead our freight forwarding operations in Mumbai. The role requires strategic direction, regulatory knowledge, and strong carrier relationships to drive profitability and service excellence.

The incumbent will manage import/export activities, ensure compliance, and lead a team to deliver cost-efficient, on-time shipments while pursuing growth opportunities.

Qualifications

• Experience in international and domestic logistics.
• Strong knowledge of customs clearance and regulations.
• Proven track record leading freight forwarding operations teams.
• Ability to build carrier relationships and negotiate service contracts.

Responsibilities

• Oversee all day-to-day freight forwarding activities, including import, export, and customs clearance.
• Ensure timely and cost-efficient movement of goods while maintaining service quality.
• Develop and monitor KPIs for operational efficiency and continuous improvement.
• Identify opportunities to grow the freight forwarding business and optimize service offerings.
• Lead, train, and develop a team of operations staff, sales, and coordinators.

Skills

Freight forwarding expertise

Strategic leadership

Team management

Job description

osition Overview:
We are seeking an experienced and strategic Ocean Freight Forwarding Manager or Director to lead our freight forwarding operations. The ideal candidate will have a deep understanding of international and domestic logistics, regulatory compliance, carrier relationships, and team management. This role is critical to ensuring operational excellence and profitability.
Key Responsibilities:
Operations Management
Oversee all day-to-day freight forwarding activities, including import, export, customs clearance.
Ensure timely and cost-effective movement of goods while maintaining service quality.
Implement and monitor KPIs to ensure operational efficiency and continuous improvement.
Strategic Leadership
Develop and execute strategies to grow the freight forwarding business segment.
Collaborate with senior leadership on long-term planning and business development.
Identify new opportunities in markets, lanes, or service offerings.
Customer & Carrier Relations
Build and maintain strong relationships with clients, agents, shipping lines
Freight Forwarder Manager
Negotiate rates and service contracts with carriers and vendors.
Resolve customer issues, disputes, or escalations promptly and effectively.
Compliance & Documentation
Ensure compliance with international trade regulations, customs laws, and internal SOPs.
Oversee accurate preparation of shipping documents such as bills of lading, commercial invoices, and packing lists.
Team Management
Lead, train, and motivate a team of operations staff, sales, and coordinators.
Conduct performance reviews and support professional development.
Ensure proper staffing and workflow alignment to meet business needs.