Freight Coordinator

Contingent Solutions; Mohali; On-site; INR 350,000 - 750,000; Full time

Job summary

Contingent Solutions in Mohali, India is seeking a Freight Brokerage Executive to serve as the primary point of contact for US and Canadian customers. You will generate new business by phone, coordinate operations for your accounts, and manage dispatching with carrier partners.

You will build professional relationships, negotiate rates, and ensure timely updates to clients across voice and email.

Qualifications

• Prior experience in freight brokerage or transportation sales preferred.
• Strong negotiation and communication skills.
• Ability to manage multiple accounts and deadlines.

Responsibilities

• Sales & Business Development: Call US and Canadian businesses to generate new customers, share quotes, and close deals.
• Operations & Customer Coordination: Own orders from booking to completion; keep customers updated with reports.
• Dispatch & Carrier Management: Negotiate carrier rates, schedule work, and maintain carrier relationships.

Job description

Role Overview As a Freight Brokerage Executive, you will be the single point of contact for our US and Canadian customers. In this all-in-one role, you will bring in new business over the phone, coordinate day-to-day operations for your accounts and manage dispatching with carrier partners, delivering a professional and dependable experience across voice and email.

Key Responsibilities

• Sales & Business Development:Call US and Canadian businesses to introduce our services and generate new customers.--Follow up on leads by phone and email, share quotes and close business. Negotiate rates confidently and handle customer objections. Maintain an active pipeline and meet weekly and monthly targets.
• Operations & Customer Coordination:Take end-to-end ownership of your customer accounts from booking to completion.--Keep customers informed with timely, accurate updates. Maintain clean records, documents and reports for every order. Identify issues early, resolve them quickly and escalat
• Dispatch & Carrier Management:Find, speak with and negotiate rates with carrier partners.--Assign and schedule work, then follow up until it is completed on time. Build long-term relationships with reliable carriers. Solve problems in real time while keeping the customer updated.