Freight Broker

Pro5.ai; India; Remote; INR 4,762,000 - 7,619,000; Full time

Job summary

Pro5.ai is seeking an experienced Freight Broker for a fully remote, long-term position focused on the US/North American transportation market. You will develop new customers, manage relationships with shippers and carriers, negotiate rates, and coordinate shipments from prospecting to execution.

The ideal candidate has 1+ year in freight brokerage, deep knowledge of US carriers/shippers, and strong English communication. Remote work with US Eastern Time availability is required.

Qualifications

• 1+ year of professional experience as a Freight Broker.
• Direct professional experience in US freight brokerage, US trucking, or the North American transportation market.
• Knowledge and practical experience working with US carriers and/or shippers.
• Hands-on understanding of the full freight brokerage cycle, from customer acquisition and rate negotiation through carrier sourcing and shipment coordination.
• Strong commercial and sales orientation.
• Experience with cold calling, negotiation, and customer follow-up.
• Ability to develop and manage long-term customer and/or carrier relationships.
• Strong negotiation and relationship-management skills.
• English proficiency at B2+ level or higher.
• Sufficient spoken English to confidently handle calls, negotiations, and customer management.
• Strong communication, organization, and follow-up skills.
• Proactive, entrepreneurial mindset with strong ownership.
• Strong attention to detail and problem-solving ability.

Responsibilities

• Actively prospect and develop new customers within the US/North American transportation market.
• Conduct cold calls and follow up consistently with prospective customers.
• Build and progressively grow a portfolio of customers with a strong focus on retention.
• Develop and maintain strong relationships with customers, shippers, and carriers.
• Negotiate rates with US carriers while maintaining established profit margins.
• Identify and coordinate suitable carriers for customer shipments.
• Coordinate the movement of freight from booking through execution.
• Maintain clear and timely communication with customers throughout the shipment process.
• Monitor shipments and proactively address operational issues or changes.
• Manage the complete freight brokerage cycle while balancing customer requirements, carrier availability, service quality, and profitability.

Skills

FreightBrokerExperience

USMarketKnowledge

SalesOrientation

ColdCalling

Negotiation

RelationshipManagement

Education

BachelorsDegreeDesirable

Job description

We are looking for an experienced Freight Broker with direct exposure to the US freight brokerage, US trucking, or North American transportation market.

In this role, you’ll develop new business, build and manage customer and carrier relationships, negotiate rates, coordinate shipments, and manage the freight brokerage cycle from prospecting through execution.

The ideal candidate combines strong commercial and sales skills with practical knowledge of the US transportation market and the ability to communicate confidently in English with carriers, shippers, and customers.

Key Responsibilities

• Actively prospect and develop new customers within the US/North American transportation market.
• Conduct cold calls and follow up consistently with prospective customers.
• Build and progressively grow a portfolio of customers with a strong focus on retention.
• Develop and maintain strong relationships with customers, shippers, and carriers.
• Negotiate rates with US carriers while maintaining established profit margins.
• Identify and coordinate suitable carriers for customer shipments.
• Coordinate the movement of freight from booking through execution.
• Maintain clear and timely communication with customers throughout the shipment process.
• Monitor shipments and proactively address operational issues or changes.
• Manage the complete freight brokerage cycle while balancing customer requirements, carrier availability, service quality, and profitability.

What We’re Looking For

Required Experience & Skills

• 1+ year of professional experience as a Freight Broker.
• Direct professional experience in US freight brokerage, US trucking, or the North American transportation market.
• Knowledge and practical experience working with US carriers and/or shippers.
• Hands-on understanding of the full freight brokerage cycle, from customer acquisition and rate negotiation through carrier sourcing and shipment coordination.
• Strong commercial and sales orientation.
• Experience with cold calling, negotiation, and customer follow-up.
• Ability to develop and manage long-term customer and/or carrier relationships.
• Strong negotiation and relationship-management skills.
• English proficiency at B2+ level or higher.
• Sufficient spoken English to confidently handle calls, negotiations, and customer management.
• Strong communication, organization, and follow-up skills.
• Proactive, entrepreneurial mindset with strong ownership.
• Strong attention to detail and problem-solving ability.

Education

A degree in International Business, Business Administration, Economics, or a related field is desirable but not required.

Working Arrangement

• Fully remote, long-term position.
• Candidates must be available to work 8:00 a.m.–5:00 p.m. US Eastern Time.
• Stable internet connection is required.
• Candidates should have an appropriate and reliable home-working environment.
• All working communication will be conducted in English.
• Spanish is not required.

Ideal Candidate

The ideal candidate has practical experience in the US freight market and is comfortable operating in a commercially driven environment.

You should be confident making cold calls, negotiating rates, following up with prospects, building relationships, and coordinating with US carriers and shippers.

You’ll be successful in this role if you combine US freight industry knowledge, sales ability, negotiation skills, strong spoken English, organization, and a customer-focused mindset.