Founder's Office & Program Management

Uni Profiles; Kolkata District; On-site; INR 350,000 - 550,000; Full time

Job summary

Uni Profiles is seeking a proactive Project Coordinator to act as the central link between the Kolkata office, the Odisha manufacturing facility, vendors, logistics partners and customers. You will track orders from confirmation through delivery, maintain project trackers, and escalate any delays or risks to management.

This role requires 1–3 years in project coordination or similar, strong organizational and communication skills, and comfort with Excel/Google Sheets and AI tools.

Qualifications

• 1–3 years of experience in project coordination, operations, manufacturing, supply chain, client servicing or similar roles.
• Freshers with strong organisational and communication skills may be considered.

Responsibilities

• Act as central coordination point between Kolkata office, Odisha facility, vendors, logistics partners and customers.
• Track all ongoing projects/orders from order confirmation through production, dispatch and delivery.
• Maintain project trackers covering order status, production status, pending actions, delivery timelines and customer commitments.
• Coordinate with Odisha manufacturing team to ensure production progresses and delays are identified early.
• Follow up with internal teams to close commitments and actions.
• Coordinate with customers regarding order status, documentation, dispatches and requirements.
• Escalate delays, bottlenecks, quality issues or risks to management.
• Ensure projects do not get stuck due to lack of follow-up.
• Maintain documentation and records for each project/order.
• Coordinate logistics and dispatch activities when required.
• Prepare regular status reports on projects and outstanding actions.
• Gradually own project coordination processes and build structured systems.

Skills

Project coordination

Operations

Manufacturing

Supply chain

Client servicing

Communication

Ownership

Multi-tasking

Digital tools

Tools

Excel/Google Sheets

AI tools

Job description

Role & responsibilities

• Act as the central coordination point between the Kolkata office, manufacturing facility in Odisha, vendors, logistics partners and customers.
• Track all ongoing projects/orders from order confirmation through production, dispatch and delivery.
• Maintain clear project-wise trackers covering order status, production status, pending actions, delivery timelines and customer commitments.
• Coordinate regularly with the Odisha manufacturing team to ensure that production is progressing as planned and that delays/issues are identified early.
• Follow up with internal teams and factory personnel on pending activities and ensure that commitments are actually closed.
• Coordinate with customers regarding order status, timelines, documentation, dispatches and other project-related requirements.
• Escalate delays, bottlenecks, quality issues or other risks to management before they become larger problems.
• Work closely with management to ensure that important projects and customer commitments do not get stuck due to lack of follow-up.
• Maintain proper documentation and records for each project/order.
• Coordinate logistics and dispatch activities where required.
• Prepare regular updates/reports on the status of projects and outstanding actions.
• Gradually take ownership of project coordination processes and help build more structured systems for managing the business.
• Use technology, spreadsheets, project-management tools, AI tools and automation wherever possible to improve tracking, communication and efficiency.

Preferred candidate profile

• 1 to 3 years of experience in project coordination, operations, manufacturing, supply chain, client servicing or a similar role.
• Freshers with exceptional organisational and communication skills may also be considered.
• Strong follow-up and coordination skills someone who can keep multiple activities moving simultaneously.
• High sense of ownership and responsibility; comfortable taking a task from initiation through completion.
• Good communication skills and the ability to coordinate effectively with factory teams, customers, vendors and senior management.
• Strong organisational skills and attention to detail.
• Comfortable working with Excel/Google Sheets and other digital tools.
• Should be technology-oriented and open to using AI and automation tools to improve productivity.
• Ability to learn quickly and work independently with limited supervision.
• Comfortable working in a fast-moving SME environment where processes are still being built.
• Should be comfortable communicating with people at different levels, including factory personnel and customers.
• Willingness to occasionally travel to the Odisha manufacturing facility when required.