Food and Beverage Associate

Miros Hotels & Resorts; Navi Mumbai; On-site; INR 167,000 - 290,000; Full time

Job summary

Miros Hotels & Resorts in Navi Mumbai seeks a guest service associate to deliver courteous hospitality, assist guests with menu choices, and coordinate with kitchen and bar to ensure timely service.

The role emphasizes maintaining cleanliness, handling payments, and upholding safety standards to ensure a memorable dining experience.

Responsibilities

• Greet guests warmly and assist with menu selections, offering knowledgeable recommendations.
• Take and relay food and beverage orders accurately to kitchen and bar.
• Serve orders promptly, ensuring quality and presentation.
• Monitor tables and address guests' requests, resolving issues.
• Clear and reset tables to keep dining area clean and organized.
• Assist in dining area setup and preparation for service.
• Process guest payments, handling cash and cards.
• Follow safety and sanitation policies to ensure guest health.

Job description

1. Greet guests warmly and assist them with menu selections, providing knowledgeable recommendations when needed.

2. Take food and beverage orders accurately and relay them promptly to the kitchen and bar.

3. Serve food and drinks in a timely manner, ensuring all items meet quality and presentation standards.

4. Monitor tables to ensure guests are satisfied with their meals and service, responding to requests and resolving any issues.

5. Clear and reset tables promptly to maintain a clean and organized dining area.

6. Assist in the preparation and setup of the dining area for service, including arranging tables and chairs, and setting up decorations as needed.

7. Process guest payments accurately and efficiently, handling cash, credit cards, and billing procedures.

8. Follow all safety and sanitation policies when handling food and beverages to ensure the health and safety of guests.