Fluent Commerce QA Engineer

VISEO; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

VISEO is seeking a QA Engineer with strong experience in Fluent Commerce Order Management System (OMS) to ensure quality, reliability, and performance of complex omnichannel order flows across OMS, eCommerce platforms, ERP, WMS, and logistics.

You will design, execute, and maintain test cases, perform functional, integration, and end-to-end testing, and collaborate in Agile/Scrum environments, contributing to continuous QA improvements.

Qualifications

• Minimum 5+ years of QA/testing experience with exposure to Order Management Systems (OMS).
• Hands-on experience with Fluent Commerce OMS is mandatory.
• Strong knowledge of eCommerce and OMS concepts including inventory and sourcing logic.
• Experience in API testing (REST/GraphQL) and test management tools such as Jira/Zephyr.

Responsibilities

• Design, execute, and maintain test cases for Fluent Commerce OMS covering order lifecycle, fulfilment, inventory, sourcing, returns and cancellations.
• Perform functional, regression, API, integration (SIT), and end-to-end testing across OMS and integrated systems.
• Validate business workflows like Click & Collect, Ship-from-Store, Home Delivery, and returns.
• Execute API testing for REST and GraphQL services using Postman or equivalent.
• Identify defects with Jira, provide test reports, and support Agile/Scrum delivery.
• Collaborate with developers, BAs, solution architects, and product owners; assist in UAT preparation and sign-off.
• Contribute to QA process improvements and test coverage for release quality.

Skills

OMS expertise

Fluent Commerce OMS

API testing

REST

GraphQL

Test automation frameworks

Playwright

Cypress

Jira

UAT

Agile/Scrum

Education

Bachelor’s Degree in IT or Computer Science

Tools

Jira

Zephyr

Playwright

Cypress

Postman

Job description

We are seeking a QA Engineer with strong experience in Fluent Commerce Order Management System (OMS) to ensure the quality, reliability, and performance of complex omnichannel order flows. The role focuses on functional, integration, and end-to-end testing across OMS, eCommerce platforms, ERP, WMS, and logistics systems, supporting enterprise-scale retail and commerce transformations

Responsibilities

• Design, execute, and maintain test cases and test scenarios for Fluent Commerce OMS covering order lifecycle, fulfilment, inventory, sourcing, returns, and cancellations
• Perform functional, regression, integration (SIT), and end-to-end testing across OMS and integrated systems
• Validate business workflows such as Click & Collect, Ship-from-Store, Home Delivery, Split Orders, and Returns.
• Execute API testing for REST and GraphQL services using tools such as Postman (or equivalent)
• Validate event-driven flows, webhooks, and asynchronous integrations between Fluent OMS and external platforms (eCommerce, ERP, WMS, payment, logistics)
• Identify, document, prioritize, and track defects using tools such as JIRA (or similar)
• Provide clear test reports, defect analysis, and quality status to project stakeholders
• Work closely with developers, business analysts, solution architects, and product owners in Agile/Scrum environments
• Support UAT preparation and execution, including business scenario validation and sign-off
• Contribute to continuous improvement of QA processes, test coverage, and release quality

Profile

• Minimum Bachelor’s Degree in IT or Computer Science.
• 5+ years of experience in QA / Testing, with strong exposure to Order Management Systems (OMS)
• Hands-on experience with Fluent Commerce OMS (mandatory)
• Strong understanding of eCommerce and OMS concepts:
• Inventory & Sourcing Logic
• Returns & Exchanges
• Experience in API testing (REST / GraphQL)
• Experience with test management and defect tracking tools (e.g., JIRA, Zephyr)
• Exposure to test automation frameworks (e.g., Playwright, Cypress, or similar)
• Experience working on enterprise retail or omnichannel commerce projects
• Understanding of Agile / Scrum delivery models
• Familiarity with performance or non-functional testing in OMS environments.

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