FLReservation Associate Industry: Hospitality / Hotels / Reso

DuoJobs; Wayanad District; On-site; INR 180,000 - 240,000; Full time

Job summary

DuoJobs is seeking a detail-oriented Reservation Associate in the hospitality sector to assist with guest booking enquiries, room reservations, and updates. You will coordinate with departments to ensure a smooth reservation process and customer satisfaction.

Freshers may apply; basic MS Office skills and good communication are required. This role offers full-time employment in Wayanad, Kerala, India, with opportunities to learn hotel reservation procedures and booking software.

Qualifications

• Good communication and customer-handling skills.
• Attention to detail and accurate data-entry skills.
• Basic computer knowledge and MS Office proficiency.
• Willingness to learn hotel reservation procedures and booking software.

Responsibilities

• Receive and respond to guest booking enquiries.
• Assist with room reservations, booking confirmations, cancellations, and modifications.
• Share information about room types, amenities, tariffs, packages, and availability.
• Update reservation details accurately in the booking system.
• Follow up on guest enquiries and pending booking requests.
• Coordinate with the reservation team and front office for booking arrangements.
• Maintain reservation records, guest details, and related documentation.
• Assist in preparing daily booking reports.
• Provide timely updates to guests regarding their reservations.
• Support the team in maintaining customer satisfaction and service quality.

Skills

Communication skills

Data entry

MS Office

Attention to detail

Coordination

Education

Hospitality qualification preferred

Tools

MS Office

Job description

FLReservation Associate Industry: Hospitality / Hotels / Reso

Description

Industry: Hospitality / Hotels / Resorts / Tourism

Location: Wayanad, Kerala, India

Job Type: Full-Time

We are looking for a detail-oriented Reservation Associate to assist with guest booking enquiries, room reservations, booking updates, and general reservation support. The candidate will help maintain accurate booking information, communicate with guests, and coordinate with the relevant departments to ensure a smooth reservation process.

This role is suitable for candidates interested in starting or developing a career in hotel reservations and hospitality operations.

Key Responsibilities

• Receive and respond to guest booking enquiries.
• Assist with room reservations, booking confirmations, cancellations, and modifications.
• Share information about room types, amenities, tariffs, packages, and availability.
• Update reservation details accurately in the booking system.
• Follow up on guest enquiries and pending booking requests.
• Coordinate with the reservation team and front office for booking arrangements.
• Maintain reservation records, guest details, and related documentation.
• Assist in preparing daily booking reports.
• Provide timely updates to guests regarding their reservations.
• Support the team in maintaining customer satisfaction and service quality.

Requirements

Qualification in any relevant discipline; hospitality-related qualifications are an advantage.

Freshers may apply if the employer accepts entry-level candidates.

Good communication and customer-handling skills.

Basic computer knowledge and MS Office proficiency.

Attention to detail and accurate data-entry skills.

Good coordination and follow-up abilities.

Willingness to learn hotel reservation procedures and booking software.

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