Floor Manager

PokerLauncher; Lucknow; On-site; INR 450,000 - 750,000; Full time

Job summary

PokerLauncher is seeking an experienced Floor Supervisor to manage nightly operations in our Lucknow club. You will oversee dealers, enforce rules, and ensure a smooth, safe, and welcoming environment for members and staff.

You will train new dealers, lead the front-of-house team, and coordinate with club management to open and run launches, including hiring and onboarding the initial team. Strong English and Hindi, plus relocation readiness, are required.

Qualifications

• Aged 18+ with government ID
• 2+ years running a card room, club floor or hospitality team
• Deep knowledge of poker rules and procedures and the confidence to apply them

Responsibilities

• Run the floor on shift: open and close tables, manage waiting lists, keep games moving.
• Make fair, final rulings under the House Code calmly and consistently.
• Lead, schedule and coach the dealers and front-of-house team.
• Train new dealers to the PokerLauncher Standard and check their work on the table.
• Look after members: welcome regulars, settle concerns and keep the room calm and well run.
• Oversee entry and ID checks, the member app and daily records.
• Keep the shift log and report to the club manager on attendance, tables and incidents.
• Help open the club: hire and train the first team and run the launch nights

Skills

Poker rules knowledge

English and Hindi communication

Team leadership / supervision

Card room / hospitality operations

Relocation willingness

Computer literacy / app usage

Job description

Own the floor in one of our new clubs: the tables, the team and the standard, every night. You are the person members and staff look to when it matters.

• Run the floor on shift: open and close tables, manage waiting lists and keep games moving
• Make fair, final rulings under the House Code, calmly and consistently
• Lead, schedule and coach the dealers and front-of-house team
• Train new dealers to the PokerLauncher Standard and check their work on the table
• Look after members: welcome regulars, settle concerns and keep the room calm and well run
• Oversee entry and ID checks, the member app and daily records
• Keep the shift log and report to the club manager on attendance, tables and incidents
• Help open the club: hire and train the first team and run the launch nights
• Aged 18 or above, with a valid government ID
• 2+ years running a card room, club floor or hospitality team
• Deep knowledge of poker rules and procedure, and the confidence to apply them
• Clear, confident spoken English and Hindi
• Comfortable with a phone app and basic computer work
• Evening and night shifts, and willing to relocate for an opening