Fleet Manager

RUDVIT GROUP LLP; Delhi; Hybrid; INR 600,000 - 900,000; Full time

Job summary

RUDVIT GROUP LLP in Delhi is seeking an experienced Fleet & Operations Manager to lead cab, bike taxi, and delivery fleet initiatives across Delhi NCR.

You will recruit drivers and delivery partners, manage fleet onboarding, optimize routes, monitor performance, and drive incentives, settlements, and retention. Strong knowledge of mobility and logistics markets, vendor management, and Excel-based analytics is essential.

Qualifications

• Experience: 4-8 years in fleet management or logistics.
• Exposure to cab/bike aggregators and last-mile delivery.
• Knowledge of Delhi-NCR transport markets.

Responsibilities

• Recruit and onboard cab owner-drivers, bike taxi riders, and fleet partners.
• Manage driver availability, ride allocation, acceptance rates, and cancellations.
• Develop and expand cab/bike taxi network across Delhi NCR.
• Monitor driver performance, customer complaints, and ride completion.
• Manage driver incentives, settlements, and retention.
• Recruit and onboard two-wheeler delivery partners and logistics fleet operators.
• Manage first-mile, middle-mile, and last-mile delivery operations.
• Coordinate parcel pickups, dispatches, deliveries, and returns.
• Monitor delivery turnaround time, successful delivery rates, and operational efficiency.
• Develop partnerships with e-commerce companies, local businesses, retailers, and logistics providers.
• Manage delivery partner productivity, route optimization, and fleet utilization.
• Ensure timely deliveries and compliance with SLAs.

Skills

Fleet management

Driver recruitment

Vendor management

GPS tracking

Excel

Negotiation

Leadership

Communication

Problem solving

Tools

Dispatch software

Job description

Role & responsibilities

1. Cab & Bike Aggregator Operations

• Recruit and onboard cab owner-drivers, bike taxi riders, and fleet partners.
• Manage driver availability, ride allocation, acceptance rates, and cancellations.
• Develop and expand the cab and bike taxi network across Delhi NCR.
• Monitor driver performance, customer complaints, and ride completion.
• Manage driver incentives, settlements, and retention.

2. Logistics & Delivery Operations

• Recruit and onboard two-wheeler delivery partners, commercial vehicle owners, and logistics fleet operators.
• Manage first-mile, middle-mile, and last-mile delivery operations.
• Coordinate parcel pickups, dispatches, deliveries, and returns.
• Monitor delivery turnaround time, successful delivery rates, and operational efficiency.
• Develop partnerships with e-commerce companies, local businesses, retailers, and logistics providers.
• Manage delivery partner productivity, route optimization, and fleet utilization.
• Ensure timely deliveries and compliance with agreed service-level agreements (SLAs).

3. Fleet Acquisition & Expansion

• Build and expand a network of cab drivers, bike taxi riders, delivery executives, and commercial vehicle owners.
• Identify and onboard fleet vendors and transportation partners.
• Establish driver recruitment channels and referral programs.
• Maintain an updated database of drivers, vehicles, and delivery partners.

4. Daily Fleet Management

• Monitor active drivers, delivery partners, and vehicle availability.
• Ensure adequate fleet deployment during peak demand.
• Resolve operational issues, breakdowns, cancellations, and driver disputes.
• Coordinate with customer support, dispatch, and business development teams.
• Track operational costs, revenue, driver earnings, and fleet profitability.

5. Compliance & Safety

• Ensure verification of driving licences, vehicle registrations, insurance, permits, and required commercial documents.
• Maintain compliance with applicable passenger transportation, bike taxi, and logistics regulations.
• Monitor driver safety, vehicle fitness, and service quality.

Required Experience & Qualifications

• Experience: 48 years in fleet management, transportation, mobility aggregation, logistics, or delivery operations.
• Preferred Experience: Hands-on experience in cab aggregators, bike taxi aggregators, e-commerce delivery platforms, logistics companies, or last-mile delivery businesses.
• Experience with companies such as Uber, Ola, Rapido, Porter, Delhivery, Shadowfax, Borzo, or similar transportation and delivery platforms will be an advantage.
• Proven experience in driver recruitment, fleet onboarding, vendor management, and fleet expansion.
• Strong knowledge of Delhi NCR transportation and logistics markets.
• Understanding of fleet economics, driver incentives, commissions, and delivery pricing.
• Proficiency in fleet management systems, dispatch applications, GPS tracking, and Excel.
• Strong leadership, negotiation, communication, and problem-solving skills.

Key Performance Indicators (KPIs)

• Number of new cab, bike taxi, and delivery partners onboarded.
• Number of active drivers and delivery partners.
• Fleet utilization and driver retention.
• Ride acceptance and completion rates.
• Delivery success rates and on-time performance.
• Reduction in cancellations and operational downtime.
• Revenue and profitability per active vehicle.
• Driver and delivery partner satisfaction.
• Compliance and documentation accuracy.

Preferred candidate profile

We are specifically looking for a candidate who has worked in both passenger mobility aggregation and logistics/delivery fleet operations. Candidates with proven experience building driver networks, managing large fleets, handling last-mile delivery operations, and scaling cab/bike aggregation businesses will be given preference.