Fire Safety Officer

JLL; Mumbai; On-site; INR 500,000 - 800,000; Full time

Job summary

JLL in Mumbai is seeking a proactive Security Supervisor to oversee security staff, assign and monitor work, and train personnel in daily security procedures, customer service, basic life safety, and first aid.

The role requires maintaining security policies and manuals, coordinating emergency responses, conducting fire and lift evacuation drills, and reporting incidents to the Property Manager and clients to ensure safe, compliant operations.

Qualifications

• Working knowledge of building security panels and fire/life safety code requirements.
• Experience supervising security staff and managing contract personnel.
• Ability to conduct training in security procedures, customer service, basic life safety, and first aid.
• Skills in preparing and updating security policies, checklists, and manuals.
• Competence in conducting security investigations and preparing incident reports.
• Strong communication skills for regular interaction with Property Manager, team members, clients, and vendors.
• Capability to coordinate emergency response, including medical evacuation and liaison with legal bodies.
• Experience drafting disaster management and emergency evacuation plans.
• Ability to manage security budgets and staffing requirements.
• Proficiency in operating surveillance equipment, access control systems, and alarms.

Responsibilities

• Supervise security staff, assign and monitor work.
• Maintain and update security policies, checklists, manuals.
• Patrol designated areas and monitor alarms and access control.
• Coordinate emergency response with tenants and medical teams.
• Draft disaster management and fire evacuation plans.
• Prepare incident reports and conduct on-site investigations.

Skills

Staff supervision

Training delivery

Emergency coordination

Policy development

Incident reporting

Communication

Budget management

Security systems

Tools

Security panels

Surveillance equipment

Access control systems

Fire and life safety codes

Job description

ROLE

• Supervise security staff, assign and monitor work assignments, and provide training in daily security procedures, customer service, basic life safety, and first aid.
• Maintain and update security policies, checklists, and procedure manuals.
• Possess working knowledge of building security panels and fire and life safety code requirements.
• Manage manpower records for on‑roll and contract staff, including training, compliance documents, and scheduling details.
• Ensure weekly fire drills are conducted for security and unit staff.
• Patrol designated areas, monitor elevators, ingress/egress points, surveillance equipment, access control points, and alarms; control building access and monitor visitor activities.
• Conduct security investigations and prepare incident reports; track material movement and manage lost‑and‑found inventory.
• Communicate regularly with Property Manager, team members, and clients regarding events, incidents, concerns, recommendations, and staffing needs.
• Approve and interview hiring of contract security staff personnel.
• Provide customer‑related briefings to all site employees.
• Conduct weekly meetings with vendor operations head and share minutes of meeting with Property Manager and client.
• Review after‑hours security reports and monitor staff performance.
• Coordinate emergency response with tenants, administration staff, and clients; arrange transfer of injured persons to hospitals and liaise with doctors and legal bodies.
• Draft disaster management plans in coordination with site team members and Property Manager.
• Play a key role in emergencies such as fire evacuations and human crises.
• Monitor and participate in performance/behaviour meetings for contract staff.
• Implement and manage budgets related to security requirements and staffing.
• Prepare and execute fire and life‑safety evacuation drills and related trainings for team members and occupants.
• Conduct rescue, firefighting, and salvage operations at fire scenes; determine trapped individuals and secure their rescue.
• Perform lift evacuation and rescue drills periodically; secure affected structures to prevent rekindling.
• Inventory equipment after suppression, record equipment left on site, and complete incident reports.
• Attend and provide information for pre‑fire planning studies; maintain updated knowledge of pre‑fire plans.
• Liaise with government authorities for periodic renewal of NOCs.
• Report and maintain records of all site incidents; keep checklists and records updated for fire equipment maintenance and training.

REQUIREMENTS

• Working knowledge of building security panels and fire and life safety code requirements.
• Experience supervising security staff and managing contract personnel.
• Ability to conduct training in security procedures, customer service, basic life safety, and first aid.
• Skills in preparing and updating security policies, checklists, and manuals.
• Competence in conducting security investigations and preparing incident reports.
• Strong communication skills for regular interaction with Property Manager, team members, clients, and vendors.
• Capability to coordinate emergency response, including medical evacuation and liaison with legal bodies.
• Experience drafting disaster management and emergency evacuation plans.
• Ability to manage security budgets and staffing requirements.
• Proficiency in operating surveillance equipment, access control systems, and alarms.
• Experience performing fire scene equipment set‑up, rescue, firefighting, and salvage operations.
• Knowledge of pre‑fire planning studies and procedures for NOC renewal with government authorities.
• Ability to conduct weekly fire drills, lift evacuation drills, and maintain related training records.