Fintech Risk & Compliance | AML & Fraud Investigations - Pune Onsite

Fps Innovation Labs; Kalyani Nagar; Vor Ort; INR 402.000 - 513.000; Vollzeit

Benefits dieser Stelle

Surprise Welcome Gift

Cab facility

Rotational shifts

US shift exposure

Zusammenfassung

Fps Innovation Labs in Pune is hiring for a KYC/AML Fraud Analyst to review customer information, support risk-based decisions, and monitor transactions for potential fraud. The role involves handling inbound/outbound calls for document requests and working on a US-based voice process.

100% on-site at Pune, with competitive incentives and growth opportunities. Ideal candidates have a Bachelor’s degree, 1+ years in International BPO/Customer Support related to Fraud/KYC/AML, and excellent English

Qualifikationen

• Bachelor's degree required.
• 1+ yrs International BPO Voice/Blended / Customer Support experience (Fraud, AML, KYC, Banking, Financial, Insurance, Billing, etc.).
• Excellent English communication.
• Pune locals preferred (WFO).

Aufgaben

• Review transactions and all available information to understand our customers while respecting all identities.
• Make customer-centric decisions and take the path of least resistance to protect our customers.
• Observe customer transactions to identify fraudulent activities such as account takeovers, friendly fraud, theft, and other similar risks.
• Identify suspicious activities and unusual patterns that could result in fraud, including, but not limited to, AML issues and activities reported by other staff members.
• Take inbound and outbound calls to request additional documents for KYC, compliance, and/or to mitigate risk behaviors.

Kenntnisse

English communication

Fraud awareness

Ausbildung

Bachelor's degree

Jobbeschreibung

Role & responsibilities

• Review transactions and all available information to understand our customers while respecting all identities.
• Make customer-centric decisions and take the path of least resistance to protect our customers.
• Observe customer transactions to identify fraudulent activities such as account takeovers, friendly fraud, theft, and other similar risks.
• Identify suspicious activities and unusual patterns that could result in fraud, including, but not limited to, AML issues and activities reported by other staff members.
• Take inbound and outbound calls to request additional documents for KYC, compliance, and/or to mitigate risk behaviors.

Preferred candidate profile

• Bachelor graduates
• 1+ yrs International BPO Voice/Blended / Customer Support experience (Fraud, AML, KYC, Banking, Financial, Insurance, Billing, etc.)
• Excellent English communication
• Pune locals preferred (100% Work From Office / WFO)

Whats in it for you?

• Earn up to 39,300 Salary Package
• 4,500 Average Monthly Performance Incentives
• 3,000 Thrive-On Bonus (upon completion of 1 year)
• Performance-Based Annual Increment (from year 2 onwards)
• Both-Way Cab Service for a hassle-free commute
• Rotational Shifts (US-based voice process)
• Surprise Welcome Gift upon hire!

Monday to Friday

TIMING: 1:00 PM 8:00 PM IST

VENUE: Redbriks Offices, East Wing, 5th Floor, Marisoft Tower 3, Marisoft IT Tech Park, Kalyani Nagar, Pune 411014

Documents to Carry:
Updated Resume / CV
Valid Govt. Photo ID Proof (Aadhaar / PAN / Passport)