Field Service Rep

Flowserve Corporation; India; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Flowserve Corporation in India is seeking a Field Service Representative to coordinate field issues, warranty concerns, and site service and repair work on pumps and rotary equipment.

The role requires hands-on installation, commissioning, repairs, with extensive travel across oil & gas, power, and water sectors. You will train technicians, lead field teams, and ensure work meets safety and engineering standards.

Qualifications

• DME or BE Mechanical with 6-8 years of experience in commissioning, repairs, service activities of industrial pumps, turbines, compressors, seals or other rotary equipment.
• Experience in service, commissioning, repair activities of pumps preferred.
• Hands-on experience with rotary machines (centrifugal pumps) and API engineered pumps.
• Experience serving customers in oil & gas, power, water and other industries.
• Willing to travel extensively.

Responsibilities

• Carry out service, troubleshooting, and repairs.
• Commission equipment in oil & gas sectors, refineries, power plants; extensive travel required.
• energetic, proactive, customer-centric; lead the team from the front.
• Carry out installation, commissioning of pumps at customer sites and onsite repairs.
• Perform in-house and on-site repairs & service activities.
• Ensure customer expectations are met per engineering standards.
• Provide technical help and training to Technicians and Fitters.
• Coordinate with internal and external customers effectively.
• Extensively travel for domestic and overseas field service work.
• Prepare comprehensive site work reports.
• Use measuring instruments efficiently.
• Ensure work is completed on time and economical.

Skills

Field service

Troubleshooting

Customer service

Team leadership

Multilingual

Education

DME/BE Mechanical

Job description

Company Overview

Flowserve is a global manufacturer of pumps, valves, seals, and aftermarket services, delivering comprehensive flow control solutions that support essential industries such as energy, clean water, and pharmaceuticals. If you're looking for a culture built on ingenuity, innovation, and excellence, Flowserve offers the opportunity to put your experience in motion. Whether you're an individual contributor or a people leader, you'll find meaningful opportunities for professional growth, competitive rewards, and a workplace grounded in our core values: People, Safety, Integrity, Ownership and Ingenuity. At Flowserve, we're inspired by what we can achieve together - creating extraordinary flow control solutions that strengthen today's world while building tomorrow.

Role Summary

As a Field Service Rep, you are responsible for coordinating with customers in field issues, warranty complaints and resolutions. You will carry out and support site commissioning, service and repair jobs at customer sites.

Responsibilities

• Hands-on experience in carrying out service, trouble shooting, repairs,
• commissioning of equipment in oil & gas sectors, refineries, power plants, watermarkets is required. Extensive traveling throughout the year is essential.
• Candidates should be energetic, proactive and highly customer centric. Proficiencyover different languages will be added advantage. Should be willing to travelextensively on short notice. Should be self-driven, hands-on in the field, lead the team from front.
• Carry out installation, commissioning activities of pumps at customer places and onsite repairs.
• Perform in-house and on-site repairs & service activities.
• Ensure customer expectations are met as per engineering standards.
• Provide technical help and training to Technicians and Fitters.
• Perform hands-on work to ensure pump repair jobs are as per requirement.
• Co-ordinate with internal and external customers effectively.
• Extensively travel for domestic jobs and overseas field service work on a continuous basis as required.
• Prepare comprehensive reports for the work performed at site.
• Should be able to use measuring instruments efficiently.
• Ensure works are completed as per customer requests on time and in most economical ways.
• Develop/Adopt new Techniques & procedures.
• Establish safe and proper work area. Respect and follow all the safety requirements.
• Self-starter, perform hands on in the field, lead the team from front, believe in the teamwork.

Requirements

• DME (or) BE Mechanical Engineer with 6-8 years of experience in commissioning,repairs, service activities of industrial pumps, turbines, compressors, seals or anyother rotary equipment.
• Candidate with prior experience in service, commissioning, repair activities of pumps are preferred.
• Hands on good Experience in rotary machines (preferably centrifugal pumps) and knowledge of API engineered pumps.
• Experience in serving customers in oil & gas, power, water and other generalindustries.
• Should be ready to travel extensively.

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to [e-mail]. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.