Contracts Administrator Associate

Flowserve Corporation; Tamil Nadu; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Flowserve Corporation in India (Tamil Nadu) is seeking a Project Management professional to lead and coordinate the end-to-end Order-to-Cash process for customer projects, ensuring orders are executed accurately, delivered on time, and invoiced correctly.

You will collaborate with Sales, Engineering, Supply Chain, Manufacturing and Finance to maintain project plans, risk registers and milestone trackers, monitor progress and cash conversion, and keep internal and customer stakeholders informed.

Qualifications

• Bachelor’s degree in engineering, business, or related field.
• 3+ years in project management, order management, or Order-to-Cash.
• Experience managing complex orders, milestones, invoicing and cash collection.
• ERP systems knowledge, preferably SAP.
• Strong understanding of Order-to-Cash processes.
• Excellent stakeholder management, communication, organization and problem-solving.
• Advanced Excel and reporting; Power BI is an advantage.

Responsibilities

• Own project execution from order receipt through delivery, invoicing, payment collection, and project closeout.
• Review customer purchase orders, milestones, and delivery commitments.
• Develop and maintain project plans, schedules, risk registers, action logs, and milestone trackers.
• Coordinate with Sales, Engineering, Supply Chain, Manufacturing, Quality, Logistics, Finance, and Service teams to ensure on-time execution.
• Monitor order status, production progress, material availability, shipment readiness, and documentation requirements.
• Ensure timely creation of invoices aligned with contractual milestones, shipment terms, and customer acceptance criteria.
• Track accounts receivable, payment due dates, deductions, disputes, credit holds, and overdue balances.
• Partner with Finance and Collections teams to resolve invoicing or payment issues and improve cash conversion.
• Manage project changes, including scope, schedule, cost, and commercial impacts; maintain approvals and documentation.
• Provide regular internal and customer-facing project updates, including risks, recovery actions, and forecasted completion dates.
• Maintain accurate data in ERP, project-management, and reporting systems.
• Identify process gaps and lead continuous-improvement initiatives to reduce cycle time and strengthen working-capital performance.
• Ensure compliance with company policies, contractual obligations, export controls, quality requirements, and safety standards.

Skills

Stakeholder management

Communication

Planning & execution

Financial & cash-flow awareness

Cross-functional collaboration

Data-driven decisions

Problem-solving

Education

Bachelor’s degree in engineering, business, or related field

Tools

SAP

Excel

Power BI

Job description

Company Overview

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary

Project Management professionals lead and coordinate the end-to-end Order-to-Cash process for customer projects. The role ensures that customer orders are executed accurately, delivered on time, invoiced correctly, and converted to cash efficiently while maintaining strong customer communication and cross-functional alignment

Responsibilities & Requirements

• Own project execution from order receipt through delivery, invoicing, payment collection, and project closeout.
• Review customer purchase orders, contractual requirements, commercial terms, milestones, and delivery commitments.
• Develop and maintain project plans, schedules, risk registers, action logs, and milestone trackers.
• Coordinate with Sales, Engineering, Supply Chain, Manufacturing, Quality, Logistics, Finance, and Service teams to ensure on-time execution.
• Monitor order status, production progress, material availability, shipment readiness, and customer documentation requirements.
• Ensure timely creation of invoices aligned with contractual milestones, shipment terms, and customer acceptance criteria.
• Track accounts receivable, payment due dates, deductions, disputes, credit holds, and overdue balances.
• Partner with Finance and Collections teams to resolve invoicing or payment issues and improve cash conversion.
• Manage project changes, including scope, schedule, cost, and commercial impacts; maintain appropriate approvals and documentation.
• Provide regular internal and customer-facing project updates, including risks, recovery actions, and forecasted completion dates.
• Maintain accurate data in ERP, project-management, and reporting systems.
• Identify process gaps and lead continuous-improvement initiatives to reduce order cycle time, improve on-time delivery, and strengthen working-capital performance.
• Ensure compliance with company policies, contractual obligations, export controls, quality requirements, and applicable safety standards.

Required Qualifications

• Bachelor’s degree in engineering, Business, or a related field.
• Typically, 3+ years of experience in project management, order management, commercial operations, or Order-to-Cash functions.
• Demonstrated experience managing complex customer orders, contractual milestones, invoicing, and cash collection activities.
• Working knowledge of ERP systems, preferably SAP, or similar platforms.
• Strong understanding of Order-to-Cash processes, including order entry, fulfillment, shipping, invoicing, receivables, and collections.
• Excellent stakeholder-management, communication, organization, and problem-solving skills.
• Advanced proficiency with Excel and reporting tools; experience with Power BI is an advantage.

Preferred Qualifications

• Experience in engineered products, manufacturing, industrial equipment, or project-based business environments.
• Familiarity with Incoterms, letters of credit, export documentation, and international trade processes.
• Experience working with global customers and cross-functional teams across multiple regions.

Key Competencies

• Customer focus and commercial acumen
• Ownership and accountability
• Planning, prioritization, and execution discipline
• Financial and cash-flow awareness
• Risk management and issue resolution
• Cross-functional collaboration
• Data-driven decision-making
• Continuous improvement mindset

Performance Measures

• On-time order fulfillment and delivery performance
• Milestone achievement and project schedule adherence
• Invoice accuracy and timeliness
• Order backlog aging and dispute-resolution cycle time
• Customer satisfaction and project closeout quality

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to [e-mail]. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.