Field Service Engineer, Inverter Business

Rayzon Solar; Surat; On-site; INR 300,000 - 500,000; Full time

Job summary

Rayzon Solar is seeking a Field Service engineer for Inverter Business to provide on-site commissioning, diagnostic support and supervision of service partners within the assigned territory. You will conduct installation verification, configure systems and onboard monitoring platforms for Rayzon products, ensuring safety and quality standards are met.

The role requires hands-on troubleshooting, collecting technical evidence, coordinating with support teams and partners, and traveling extensively

Qualifications

• Diploma or bachelor's degree in Electrical, Electronics, Power Electronics, Renewable Energy or a related discipline.
• Approximately 2-6 years of field-service, solar installation, commissioning or electrical troubleshooting experience.
• Hands-on knowledge of solar inverters, electrical measurements, communication devices and safe work practices.
• Ability to read electrical drawings and follow controlled procedures.
• Willingness and ability to travel extensively within the assigned territory.

Responsibilities

• Support installation verification, commissioning, configuration and monitoring-platform onboarding for approved Rayzon products.
• Perform on-site diagnosis using approved procedures, tools, safety requirements and technical documentation.
• Collect complete technical evidence, including serial numbers, alarms, logs, photographs, measurements, configuration and site conditions.
• Implement approved corrective actions, component replacement or product exchange and document the outcome.
• Coordinate with hotline, Technical Support, Application Engineering, customers, installers and OEM/ODM specialists for complex cases.
• Support and supervise regional service partners, including technical guidance, field quality and documentation discipline.
• Conduct field product demonstrations and practical installer or partner training when assigned.
• Report recurring issues, unsafe conditions, installation deviations and product-quality observations.
• Maintain tools, test equipment, service records, travel plans and assigned spare parts responsibly.

Skills

Field-service

Solar inverter knowledge

Electrical safety

Education

Diploma or Bachelor's in Electrical, Electronics, Power Electronics, Renewable Energy

Job description

Function

• Inverter Business | Field Service

Reports to

• Technical Support and Service Manager / Regional Service Lead

Location

• Assigned state or region

Openings

• Up to 10, phased

Employment

• Full-time

Travel

• Extensive travel within assigned territory

Role Purpose

• Provide field-level commissioning assistance, diagnosis, corrective support and service-partner supervision for Rayzons inverter and energy-solutions portfolio within the assigned territory.

Key Responsibilities

• Support installation verification, commissioning, configuration and monitoring-platform onboarding for approved Rayzon products.
• Perform on-site diagnosis using approved procedures, tools, safety requirements and technical documentation.
• Collect complete technical evidence, including serial numbers, alarms, logs, photographs, measurements, configuration and site conditions.
• Implement approved corrective actions, component replacement or product exchange and document the outcome.
• Coordinate with hotline, Technical Support, Application Engineering, customers, installers and OEM/ODM specialists for complex cases.
• Support and supervise regional service partners, including technical guidance, field quality and documentation discipline.
• Conduct field product demonstrations and practical installer or partner training when assigned.
• Report recurring issues, unsafe conditions, installation deviations and product-quality observations.
• Maintain tools, test equipment, service records, travel plans and assigned spare parts responsibly.

Qualifications and Experience

• Diploma or bachelors degree in Electrical, Electronics, Power Electronics, Renewable Energy or a related discipline.
• Approximately 2-6 years of field-service, solar installation, commissioning or electrical troubleshooting experience.
• Hands-on knowledge of solar inverters, electrical measurements, communication devices and safe work practices.
• Ability to read electrical drawings and follow controlled procedures.
• Willingness and ability to travel extensively within the assigned territory.

Core Competencies

• Hands-on installation and commissioning
• Electrical safety and field discipline
• Systematic fault diagnosis
• Customer and installer communication
• Service documentation and evidence capture
• Partner coordination and ownership

Key Working Relationships

• Customers, installers, service partners, Customer Support, Technical Support, Application Engineering, Service Manager, SCM, Quality and OEM/ODM support teams.