Field Service Engineer

Ksolare Energy; Ernakulam, Pune District, Raipur; Hybrid; INR 180,000 - 300,000; Full time

Job summary

Ksolare Energy seeks a skilled solar inverter service technician to install, commission, test, and service inverters at customer sites across Kerala. You will diagnose inverter, PCB, electrical and system faults, perform preventive and corrective maintenance, check wiring and protection, and replace faulty components on site.

You will travel to customer locations, prepare visit and fault reports, provide technical guidance, and coordinate with the technical/R&D team for complex issues while

Responsibilities

• Install, commission, test, and service solar inverters at customer sites.
• Diagnose and troubleshoot inverter, PCB, electrical, and system-related faults.
• Attend customer complaints and service calls within the assigned territory.
• Perform preventive and corrective maintenance of solar inverter systems.
• Check AC/DC wiring, earthing, protection systems, and inverter performance.
• Replace faulty components and carry out basic repairs at site.
• Coordinate with the Technical/R&D team for complex technical issues.
• Prepare service reports, visit reports, fault analysis, and complaint closure reports.
• Provide technical guidance to customers, dealers, and installation teams.
• Maintain proper records of spare parts, tools, and service equipment.
• Travel to customer sites as required for service and troubleshooting.
• Identify recurring technical issues and provide feedback to the technical team.
• Follow all safety procedures and maintain professional customer relationships.

Job description

Role & responsibilities

• Install, commission, test, and service solar inverters at customer sites.
• Diagnose and troubleshoot inverter, PCB, electrical, and system-related faults.
• Attend customer complaints and service calls within the assigned territory.
• Perform preventive and corrective maintenance of solar inverter systems.
• Check AC/DC wiring, earthing, protection systems, and inverter performance.
• Replace faulty components and carry out basic repairs at site.
• Coordinate with the Technical/R&D team for complex technical issues.
• Prepare service reports, visit reports, fault analysis, and complaint closure reports.
• Provide technical guidance to customers, dealers, and installation teams.
• Maintain proper records of spare parts, tools, and service equipment.
• Travel to customer sites as required for service and troubleshooting.
• Identify recurring technical issues and provide feedback to the technical team.
• Follow all safety procedures and maintain professional customer relationships.