Field Service Engineer(Hyderabad)

Datoms; Hyderabad; On-site; INR 250,000 - 350,000; Full time

Job summary

Datoms in Hyderabad is seeking a Service Engineer to perform daily service, maintenance, and repair of customer equipment. You will build strong customer and peer relationships and complete administrative duties promptly.

The role requires hands-on electrical/IoT knowledge with a diploma, bike ownership, and a strong sense of reliability. Freshers are welcome to apply and growth opportunities exist in field-based problem solving.

Qualifications

• ITI or Diploma in Electrical/Electronics or related technical field.
• Freshers are welcome to apply.
• Basic knowledge of IoT technologies preferred.
• Based in the Hyderabad region.
• Ownership of a private bike and valid driving license required.
• Proficient with MS Word, PowerPoint and Excel.
• Strong reliability and accountability.

Responsibilities

• Troubleshoot, install, maintain, and repair designated equipment.
• Perform preventative maintenance and implement field modifications.
• Manage parts ordering and repair turnaround times.
• Maintain customer service logs and internal service records.
• Communicate daily with customers to ensure issue resolution.
• Maintain tools and test equipment with proper calibration.

Skills

Analytical skills

Customer service

Electrical

Maintenance & repair

Equipment installation

IoT

Communication skills

Education

ITI or Diploma in Electrical, Electronics, or related technical field

Job description

Company Overview

DATOMS is an IoT software platform that streamlines asset management and operations for equipment manufacturers, leasing and rental companies, and enterprises by utilising machine learning, artificial intelligence, and the Internet of Things. Our scalable solution can be customised to meet each client's unique needs and is trusted by leading companies worldwide.

Job Description

The Service Engineer is responsible for performing daily service, maintenance, and repair of customer equipment. This role requires building and maintaining strong customer and peer relationships, completing administrative duties promptly, and performing other duties as assigned.

Essential Job Responsibilities

• Troubleshoot, install, maintain, and repair designated equipment.


• Perform preventative maintenance and implement field modifications.


• Manage parts ordering and repair turnaround times.


• Maintain customer service logs and internal service records in a timely manner.


• Communicate daily with customers to ensure issue resolution and appropriate follow-up.


• Maintain tools and test equipment and ensure proper calibration.

Qualifications & Requirements

• ITI or Diploma in Electrical, Electronics, or a related technical field.


• Freshers are welcome to apply.


• Basic knowledge of IoT technologies is preferred.


• Based in the Hyderabad region.


• Possession of a private bike is required.


• Valid driving license and a good driving record.


• Demonstrated reliability and accountability.


• Basic proficiency in MS Word, PowerPoint, and Excel.


• Strong analytical, interpersonal, and communication skills, with the ability to understand and explain technical issues clearly.

Skills

• analytical skills


• customer service


• electrical


• excel


• basic troubleshooting


• maintenance & repair


• equipment installation


• microsoft powerpoint


• repair


• computer skills


• maintenance


• electronics


• communication skills


• administrative duties


• powerpoint


• microsoft excel


• interpersonal skills


• troubleshooting


• sensor installation


• microsoft word


• iot


• installation


• contract-to-hire