Field Service Engineer

Jayaraj Trucks & Buses; Tiruchirappalli; Presencial; INR 360.000 - 540.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Food allowance

Over time allowance

Travel allowance

Festive Bonus

Gratuity

Provident fund

Descripción de la vacante

Jayaraj Trucks & Buses in Tiruchirappalli, Tamil Nadu, invites a proactive Customer Success specialist to work on-site with clients. You will engage with customers directly, understand their needs, and ensure smooth service delivery.

Responsibilities include diagnosing field issues, training customers on product usage, and meeting service level agreements. This role involves travel to customer sites and collaboration with on-site teams to maintain high satisfaction and uptime.

Formación

• On-site customer support or related service experience.

Responsabilidades

• Collaborate with customers on site
• Diagnose & repair field issues
• Meet service level agreements
• Train customers on product usage

Conocimientos

On-site customer support

Descripción del empleo

Responsibilities:

• Collaborate with customers on site
• Diagnose & repair field issues
• Meet service level agreements
• Train customers on product usage

Perks and benefits

• Food allowance, Over time allowance, Travel allowance, Festive Bonus, Gratuity, Provident fund

Role Category: Customer Success, Service & Operations - Other