Field Service Engineer

Arrow Pharmatech; Navi Mumbai, Ahmedabad District, Vadodara; Sur place; INR 350 000 - 550 000; Plein temps

Résumé du poste

Arrow Pharmatech in Navi Mumbai, Maharashtra invites applications for a Service Engineer / Executive to install, configure, maintain, and repair a range of equipment. You will ensure optimal performance and adherence to safety standards while coordinating with customers.

Responsibilities include on-site service visits, routine preventive maintenance, diagnosing issues, providing technical support, and documenting activities.

Qualifications

• Degree or diploma in an engineering field.
• Strong technical and troubleshooting skills.
• Excellent communication and customer service skills.

Responsabilités

• Install, configure, and set up equipment per specifications.
• Perform routine maintenance to ensure performance.
• Diagnose and repair equipment malfunctions or technical issues.
• Provide technical support to customers and address queries.
• Collaborate with sales and engineering to understand customer needs.
• Document service activities and maintenance reports.
• Keep up with new technologies and product developments.
• Train customers or colleagues on proper use and maintenance.
• Adhere to safety guidelines while working with machinery.
• Travel to customer locations for on-site service.

Connaissances

Technical troubleshooting

Communication skills

Teamwork

Independent work

On-site readiness

Physical fitness

Formation

Engineering degree or Diploma

Outils

Software and tools knowledge

Description du poste

Job Title:

Service Engineer / Executive

Job Summary:

A Service Engineer is responsible for installing, maintaining, and repairing various types of equipment or machinery. They ensure that the products or systems are functioning correctly and meeting performance standards.

Qualifications:

• A degree or diploma in a relevant engineering field.
• Strong technical and troubleshooting skills.
• Knowledge of relevant software and tools.
• Excellent communication and customer service skills.
• Ability to work independently and in a team.
• Physical fitness for handling equipment and working on-site.

Key Responsibilities:

1. Install, configure, and set up equipment or systems according to specifications.
2. Perform routine maintenance to prevent breakdowns and ensure optimal performance.
3. Diagnose and repair equipment malfunctions or technical issues.
4. Provide technical support to customers and address their queries or concerns.
5. Collaborate with the sales and engineering teams to understand customer requirements.
6. Document service activities, including reports on maintenance and repairs.
7. Keep abreast of new technologies and product developments.Train customers or colleagues on the proper use and maintenance of equipment.
8. Adhere to safety guidelines and regulations while working with machinery.
9. Travel to customer locations to perform on-site service when necessary.
10. Inhouse repair work or testing of the necessary components or accessories like electrodes or conductivity cells etc.