Field Service Engineer

ABB; Mumbai; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

ABB Mumbai invites a Field Service Engineer to perform entry to mid-level service on ABB Symphony/800xA systems, following ABB processes and safety guidelines. Onsite role within the Mumbai region, delivering quality service to customers with urgency and care. Requires 3–8 years of ABB DCS experience and a degree in Electrical, Electronics or Instrumentation, plus strong English communication.

Qualifications

• 3–8 years of service engineering experience with ABB Symphony or 800xA in Oil, Gas & Chemical industries.
• Full-time diploma or degree in Electrical, Electronics, or Instrumentation Engineering.
• Extensive background in DCS hardware, HMI, library development, third party communication, testing, and commissioning.
• Capable of clear English communication (written and verbal).

Responsibilities

• Perform entry-level field service tasks on ABB DCS 800 XA, identifying issues and performing analysis through remote or on-site activity.
• Prepare material lists for service activity and ensure materials, parts, and equipment are available and of appropriate quality.
• Execute work with a first-time-right approach, ensuring completion on time and to quality standards.
• Prepare documents and customer reports to be signed by the customer representative.

Skills

DCS field service

Field service experience

English communication

On-site problem solving

Education

Diploma/ Degree in Electrical Engineering, Electronics or Instrumentation

Tools

ABB System 800xA

Freelance

Profibus

Modbus

OPC

HMI

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to: Senior Field Service Engineer

Your role and responsibilities

In this role, you will have the opportunity to execute service work of low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will deliver quality service to satisfy customers. You will also showcase your expertise by displaying clear understanding of sense of urgency and care in your own area of responsibility. The work model for the role is: Onsite. This role is contributing to the Automation – Energy division in Mumbai- India region.

You will be mainly accountable for

• Performing entry level field service tasks in ABB DCS 800 XA, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Executing work on a first-time right approach with customers and ensuring the job is done on time and as quality standards.
• Preparing all documents and customer reports to be signed by the customer representative.

Qualifications for the role

• Possess 3-8 years of practical experience in service engineering for ABB Symphony or 800xA systems within the Oil, Gas & Chemical industry.
• Full-time diploma or degree holder in Electrical, Electronics, or Instrumentation Engineering
• Extensive background in DCS hardware & application engineering, HMI, library development, third party communication, testing, and commissioning.
• Demonstrated proficiency in ABB System 800xA (minimum 1 year); knowledge of other ABB Systems like Freelance and communication protocols such as Profibus, Modbus, and OPC.
• Skilled in executing brownfield DCS projects as Resident engineer including application modifications, retrofits, controller migrations, and on-site commissioning.
• Capable of effective communication in English (written and verbal).