Field Service Engineer-1

ABB; Bengaluru; On-site; INR 300,000 - 900,000; Full time

Job summary

ABB in Bengaluru, India, is seeking a field service engineer to execute service work with low to medium complexity, following ABB processes and safety guidelines. You will plan and perform on-site activities with a focus on first-time right solutions.

The role emphasizes customer interaction, identifying improvement opportunities, troubleshooting equipment, and ensuring material availability for service tasks, with travel across PAN India.

Qualifications

• Experience in servicing, installation, commissioning, and testing MV & LV switchgear.
• Degree in Electrical Engineering.
• Proficient in English communication.

Responsibilities

• Identify opportunities to improve customer operations on-site.
• Perform field service tasks and diagnose issues.
• Prepare material lists and ensure availability of parts and equipment.
• Troubleshoot equipment and recommend preventive actions.

Skills

MV/LV switchgear

Field service

English fluency

Education

Bachelor's in Electrical Engineering

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:

Service Team Leader

Your Role And Responsibilities

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.

This role is contributing to the Electrification business in Service division at Bangalore, India.

You will be mainly accountable for:

• Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.

Our team dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications For The Role

• You are immersed in service function in switchgear business
• You have 2 to 5 years of experience in Servicing, Installation, Commissioning, Testing of MV & LV Switchgear (AIS / GIS / RMU / CSS/ Circuit Breakers/Relays)
• Possess an enhanced knowledge of MV & LV Switchgear products
• Degree in Electrical engineering
• You are at ease communicating in English
• This is a 2-year contractual role with ABB
• Requires 80% travel across PAN India

More About Us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.