Field Service Engineer

ABB; Bengaluru; On-site; INR 500,000 - 800,000; Full time

Job summary

ABB in Bengaluru is looking for a skilled Field Service Engineer to handle installation and maintenance of PLC-based automation systems. This role will involve coordinating with customers on-site, resolving concerns, and ensuring compliance with ABB guidelines.

Candidates should have a BE/BTech in Electrical/EC/EI/EE and 3–6 years of practical experience in automation projects. Traveling is mandatory, and previous field experience is a plus.

Qualifications

• 3–6 years of experience as a Field Service Engineer or Commissioning Engineer.
• Strong hands-on site and commissioning experience in PLC-based automation projects.
• Willingness to travel.

Responsibilities

• Install, commission, test, troubleshoot, and maintain PLC-based automation systems.
• Lead discussions and meetings on-site, resolving customer concerns.
• Document and report on automation projects.

Skills

PLC-based automation systems

SCADA

Communication networks

Customer management

Documentation

Education

BE/BTech in Electrical/EC/EI/EE

Job description

At ABB, we help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to: Automation Service Manager.

Your role and responsibilities

In this role, you will be responsible for installation, commissioning, testing, troubleshooting, and maintenance of PLC-based automation systems at customer sites. The role involves understanding project requirements, coordinating with customers, ensuring timely execution, and providing technical support for PLC, SCADA, communication networks, and associated field devices. Renewable field experience will be an added advantage.

The work model for the role is

This role is contributing to the Motion for Drive Products business division based out at ABB, Nelamangala Bangalore, India.

You will be mainly accountable for

• All on-site activities and for acting as the interface to customer and/or third‑party installation and commissioning team.
• Leading all discussions and meetings on‑site, proposing appropriate resolutions to customer's concerns while ensuring ABB guidelines, team objectives, and sales goals are met.
• Design/development/testing/commissioning of PLC/SCADA/HMI based automation projects.
• Documentation & reporting of automation projects.
• Handling customer complaints or concerns quickly and professionally, in alignment with the Service Quality Manager to maintain good customer relationships and ensure repeat customers.

Qualifications for the role

• Education – BE/BTech in Electrical/EC/EI/EE.
• A Field Service Engineer / Commissioning Engineer with 3–6 years of overall experience, preferably with strong hands‑on site and commissioning experience in PLC‑based automation projects.
• Travelling mandatory; renewable field experience will be an added advantage.
• Managing customer, managing site activity as per the contract terms; commissioning/installation are the primary roles.

We value people from different backgrounds.